What changed
Policy Changelog
In plain language
When we change a policy in a way that affects your rights or obligations, we record it here and bump the version. Material changes prompt a re-acceptance on your next sign-in so nothing important slips by you.
We maintain this changelog so you can see what changed since you last accepted our Terms. We re-prompt you to accept the Terms only when the change is material — minor clarifications and typos don’t trigger a re-prompt.
v3 — 2026-05-28
Consumer-protection clarity, dispute resolution, tighter data-minimisation, and signup-time consent UX.
- New arbitration clause + class-action waiver. Disputes now go to binding individual arbitration under AAA Consumer Rules. You have 30 days from accepting these Terms to opt out by emailing [email protected] if you'd rather keep your right to sue in court.
- Marketing emails are now opt-in only. Deals, destination guides, and newsletter sends require an explicit tick at signup. Transactional emails (booking confirmations, receipts, password resets) are unaffected. Existing accounts keep their current preference; one-click unsubscribe is unchanged.
- Liability cap + force majeure clarified. Our total liability for any claim is capped at the greater of $100 or what you paid us in the prior 12 months. New force-majeure clause covers weather, strikes, pandemics, and similar disruptions outside our control.
- We are not a travel-insurance broker. Restated explicitly — we do not sell, advise on, or administer travel-insurance policies. Affiliate referrals to partners like SafetyWing are labelled as such and we may earn commission.
- New: Flight Passenger Rights. Plain-language summary of US DOT § 259 rules that apply to your flight — tarmac delays, denied boarding, baggage policies, lithium battery prohibition, schedule-change handling.
- New: Rewards Program Terms. Standalone terms for the Rewards beta — miles have no cash value, earning rules may change, accounts terminated for cause forfeit miles.
- Privacy Policy retention schedule. Per-category data retention is now spelled out in a table — search events 90 days, security events 90/180 days by severity, abandoned carts 90 days, newsletter signups 2 years, price history 30 days.
- Stronger hotel-guest data encryption. Hotel-guest first and last names now encrypted at rest alongside email and phone (previously plaintext alongside encrypted contact info).
- Removed: passport-document storage. We don't store passport scans, visa documents, or travel-insurance policies. Those stay on your devices or with the issuing party.
- Hotel checkout merchant-of-record disclosure. The payment step now shows a banner explaining LiteAPI is the payment processor — hotel charges appear on your card statement as LiteAPI or a related descriptor.
- New: 18+ confirmation at signup. Account creation now requires an explicit age-affirming checkbox; the value is stored per account (
User.confirmedOver18). Existing accounts unaffected — your earlier ToS acceptance already attested to 18+ eligibility. - Removed: unverified credential claims. "IATA-accredited", "Best price guaranteed", and "No Hidden Fees Guaranteed" language has been removed from customer copy and replaced with verifiable statements ("Transparent pricing", "Encrypted booking data", "Government taxes included up-front").
v2 — 2026-05-27
A full refresh of the legal surface focused on giving shop customers clear, discoverable policies for e-commerce concerns the v1 Terms only mentioned in passing.
- New: Shipping Policy. Made-to-order timeline (3–7 production days), regional transit windows, customs and duties, address-accuracy responsibility, lost-in-transit treatment.
- New: Returns & Exchanges. Defect / damage / wrong-item claims covered for 30 days; no buyer's-remorse returns. EU 14-day withdrawal exemption restated cleanly.
- New: Sizing & Care. Garment measurements by family, fabric composition, wash instructions, colour-variance disclosure for direct-to-garment prints.
- New: Product Safety (GPSR). Manufacturer information and the EU responsible person (HONSON VENTURES LTD, Cyprus) for customers reaching us from the EU.
- New: Accessibility Statement. WCAG 2.2 AA target, what works today, known gaps, how to report a barrier.
- New: DMCA / IP Policy. Takedown notice procedure, designated agent, counter-notice, repeat-infringer policy.
- Updated: Terms of Service. Governing law clarified as the State of Oregon. The shop section was condensed and now cross-links to the new dedicated pages.
- Updated: Privacy Policy. Wording cleanup, no substantive changes to data flows. Self-service paths for Access (Art. 15) and Erasure (Art. 17) clarified.
- Updated: Cancellation Policy. Refocused on flights and hotels; the shop section moved to the dedicated Returns and Shipping pages.
- Updated: Cookie Policy. Cookie inventory refreshed;
pv.sessionnow correctly listed (was previously listed as__session). - New: shop checkout consent. Before payment, the shop checkout requires you to confirm you've read the Shipping, Returns, and Terms. The accepted version is recorded on the order.
- New: product-page disclosures. Every shop product now shows a "Made to order" pill, a colour-variance note, and direct links to the three policy pages relevant to that purchase.
v1 — 2026-04-13
Initial published version of the Terms of Service and Privacy Policy. Subsequent May 17, 2026 update added flight + hotel cancellation policies and GDPR mechanics. See git history for diff.
