Prime location
Central address at 20 West 29th Street.
Ace Hotel New York
20 West 29th Street · New York · US
Not Available
Smart highlights
Great amenities
Features WiFi available · Free WiFi · Parking.
Quality stay
Rated 4 stars with curated amenities and service.
Popular facilities
Free WiFi
Parking
Air conditioning
Fitness
24-hour desk
Dining
Pet-friendly
Bar
About this hotel
Unique Design and Modern Amenities
Experience individually designed guest rooms at Hotel Ace, each featuring modern amenities like flat-screen TVs and iPod docks. Enjoy a fully stocked minibar and refrigerator in every room for your convenience.
Artistic Style and Culinary Delights
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Immerse yourself in the unique style of the Ace Hotel, curated by local artists and designers. Indulge in culinary delights at Koloman Restaurant and savor gourmet coffee from Stumptown Coffee Roasters Cafe. Don't miss the live music in the vibrant hotel lobby.
Convenient Location and Nearby Attractions
Located in the heart of Manhattan, just a short walk from Madison Square Garden, the Ace Hotel offers easy access to Herald Square Subway Station. Explore popular attractions like Times Square and the Empire State Building, with a variety of shops and dining options at your doorstep.
Book your stay at Hotel Ace now to experience the perfect blend of luxury and convenience in the bustling city of New York.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Show all 53 amenities
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Barber/beauty shop
Non-smoking throughout
Daily housekeeping
ATM/cash machine on site
Nightclub/DJ
Wine/champagne
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Live music/performance
Temporary art galleries
Guest reviews
Cleanliness8.2
Service9.8
Location9.5
Room Quality8.2
Amenities9.0
Value for Money9.2
Food and Beverage8.8
Overall Experience9.3
Guests loved
Excellent, friendly staff (Trey, Freddy repeatedly praised)Prime central location near subway, Flatiron and Madison Square ParkStrong lobby vibe and stylish atmosphereGood value for Manhattan; spacious rooms by NYC standardsGood amenities: gym, bar, cafe, Chromecast
Could be better
Noise from street due to windows not very soundproofSome signs of wear: dark/dingy areas, slow elevators, occasional water leakPractical room issues for some (lack of storage/drawers, no soap dishes)Occasional check-in/communication hiccups
Guest reviews
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Location
20 West 29th Street, New York, US
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are allowed on request. Charges may be applicable.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. People no matter the age stay for US$51.64 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please note, a refundable deposit will be pre-authorized at the time of booking.
- Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
- Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Ace Hotel New York?
At Ace Hotel New York, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Ace Hotel New York allow pets?
Yes — pets are allowed at Ace Hotel New York. Charges or conditions may apply, confirmed at booking.
What is the children and extra bed policy at Ace Hotel New York?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. People no matter the age stay for US$51.64 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Ace Hotel New York located?
Ace Hotel New York is located at 20 West 29th Street, New York, US.
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