Prime location
Central address at Rua Castilho 11.
Altis Grand Hotel
Rua Castilho 11 · Lisbon · PT
Excellent
2,828 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.9/10 (2,828 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious Accommodations
Experience the epitome of luxury at Altis Grand Hotel with elegantly decorated rooms featuring luxurious ebony wood and soundproofing for a peaceful stay. Enjoy complimentary WiFi and a spacious working area in each room.
Gourmet Dining with a View
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Indulge in a culinary journey at Grill D. Fernando Restaurant, offering stunning views of Lisbon, Tagus River, and S. Jorge Castle. Delight in traditional Portuguese dishes, especially fresh local fish, and savor a delicious breakfast with a variety of pastries, including the famous Pastel de Nata.
Prime Location and Amenities
Conveniently located in Lisbon’s business district, our 5-star hotel is a stone's throw away from Avenida da Liberdade's upscale shops. Unwind in the free heated indoor pool, pamper yourself at the spa, or stay active at the gym. Book now for an unforgettable stay at Altis Grand Hotel – Luxury Collection Hotels.
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What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Show all 78 amenities
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Barber/beauty shop
Babysitting/child services
Valet parking
Hammam
Non-smoking throughout
Private parking
Daily housekeeping
Accessible parking
Shared lounge/TV area
Parking garage
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Kid meals
Heated pool
Indoor pool
Toilet with grab rails
Public transport tickets
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Sun loungers or beach chairs
Spa/wellness center services
Beauty Services
Manicure
Personal trainer
Hair Salon Services
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Smoke alarms
Physical distancing in dining areas
Security alarm
Key card access
Bike tours
Broadcast Live sport events
Temporary art galleries
Guest reviews
Cleanliness8.5
Service9.4
Location9.2
Room Quality8.2
Amenities9.1
Value for Money8.9
Food and Beverage8.9
Overall Experience9.1
Guests loved
Friendly and helpful staffGreat locationExcellent amenitiesVaried breakfast options
Could be better
Issues with room cleanlinessSome rooms required maintenance
Guest reviews
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Location
Rua Castilho 11, Lisbon, PT
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Parking
Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.
Children & extra beds
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children from 4 years old to 12 years old stay for free when using an available extra bed. Children from 13 years old to 17 years old stay for € 70 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please note that parking spaces are limited and subject to availability at the time of arrival.
- Please note that Altis Grand Hotel reserves the right to pre-authorize guests' card prior to arrival.
- Please note that the credit card used to make the reservation must be the same presented at check-in.
- Please note that the meeting room is in the Business Center and has a maximum capacity of 4 people. Guests must confirm availability of the room with the front desk.
- At the pool of Gspa by Altis Grand Hotel children are welcome from 10:00 until 16:00 when accompanied by an adult, after this time, access is limited to guests over 16 years of age.
- Access to the hot tub, Turkish bath and sauna is exclusively for guests over 18 years old.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Altis Grand Hotel?
At Altis Grand Hotel, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Altis Grand Hotel allow pets?
No — pets are not allowed at Altis Grand Hotel.
What is the children and extra bed policy at Altis Grand Hotel?
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children from 4 years old to 12 years old stay for free when using an available extra bed. Children from 13 years old to 17 years old stay for € 70 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Altis Grand Hotel located?
Altis Grand Hotel is located at Rua Castilho 11, Lisbon, PT.
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