Prime location
Central address at Castries P.O. Box 1892.
Bay Gardens Hotel
Castries P.O. Box 1892, St Lucia · Gros Islet · LC
Very Good
615 reviews
Smart highlights
Guest-rated
Very Good guest ratings · 7.5/10 (615 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Tropical Getaway at Bay Gardens Hotel
Luxurious Amenities: Enjoy 2 outdoor pools, free Wi-Fi, and rooms with balconies or terraces at Bay Gardens Hotel. Indulge in delicious dining options at the on-site restaurant and unwind at the pool-side Cinnamon Bar.
Relaxation and Entertainment: Pamper yourself at the luxurious spa at Bay Gardens Beach Resort and Spa, with a complimentary shuttle included. Join the weekly Manager's Cocktail party for complimentary rum punch, snacks, and live entertainment.
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Convenient Location: Located in Rodney Bay, with a free shuttle to Reduit Beach and just a short drive from the airport, Bay Gardens Hotel offers convenience and comfort. Experience the best of St. Lucia at this tropical paradise.
Book your stay at Bay Gardens Hotel now for an unforgettable getaway!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 80 amenities
Business center
Garden
Hiking
Laundry
Fishing
Express check-in/check-out
Cycling
Airport shuttle
Safety deposit box
Bar
Tour desk
Horse riding
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Diving
Massage services
Packed lunches
Snorkelling
Spa/wellness center
Table tennis
Currency exchange
Babysitting/child services
Outdoor pool
Accessible parking
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Grocery deliveries
Kid meals
Water park
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Walking tours
Breakfast takeaway containers
Bike tours
Tour/class on local culture
Live music/performance
Themed dinner nights
Happy hour
Guest reviews
Cleanliness6.0
Service8.5
Location9.5
Room Quality6.0
Amenities8.0
Value for Money7.5
Food and Beverage7.5
Overall Experience7.0
Guests loved
Great location (close to sea and shopping)Friendly, polite and helpful staffClean/relaxing pool area and on-site entertainment (karaoke)Some guests reported good breakfastsStaff member(s) able to resolve booking/room mix-ups quickly
Could be better
Hot water issues and at least one report of brown waterSlow front desk response and long waits for requests (towels, breakfast service)Noise from main road and bar; poor sound insulation for some roomsSmall or unexpectedly small rooms and some maintenance problemsLimited bathroom amenities and a very small gym
Guest reviews
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Location
Castries P.O. Box 1892, St Lucia, Gros Islet, LC
Hotel policies
Check-in
From 04:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Bay Gardens Hotel?
At Bay Gardens Hotel, check-in is from 04:00 PM and check-out is until 12:00 PM.
Does Bay Gardens Hotel allow pets?
No — pets are not allowed at Bay Gardens Hotel.
Is parking available at Bay Gardens Hotel?
Yes — free parking is available at Bay Gardens Hotel.
Where is Bay Gardens Hotel located?
Bay Gardens Hotel is located at Castries P.O. Box 1892, St Lucia, Gros Islet, LC.
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