Prime location
Central address at P.O. Box 908.
Best Western Sur
P.O. Box 908, Pc : 411 Al Aise Street, · Sur · OM
Best Western
Excellent
2,988 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.1/10 (2,988 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Luxurious Accommodation in Sur
Experience the charm of Sur at Sur Plaza Hotel, managed by Aitken Spence Hotels.
Convenient Location for Tourists and Business Travelers
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Explore Turtle Beach, Wadi Bani Khalid, and Wahiba Sands with ease. Ideal for business meetings with a multipurpose conference room.
Culinary Delights and Entertainment
Indulge in Continental, Indian, Arabic, and Chinese cuisine at our restaurant. Enjoy live music and entertainment during your stay.
Book your stay now at Sur Plaza Hotel for an unforgettable experience in Sur!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 89 amenities
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Packed lunches
Games room
Currency exchange
Billiards
Valet parking
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Minimarket on site
Special diet menus - on request
Wheelchair accessible
ATM/cash machine on site
Lockers
Pool with view
Toilet with grab rails
Kid-friendly buffet
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Yoga classes
Pool cover
Fitness classes
Personal trainer
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Aerobics
Guest reviews
Cleanliness8.9
Service8.0
Location8.7
Room Quality7.2
Amenities7.5
Value for Money7.8
Food and Beverage7.6
Overall Experience9.1
Guests loved
Clean rooms frequently praisedFriendly/helpful staff in many reportsGood location (near beach, restaurants)Free Netflix on TV / family-friendly (children stay free)Some guests described comfortable stays and recommended the hotel
Could be better
Air conditioning issues / rooms reported as hotPool under renovation or not available for some staysOld facilities (gym, TV, furnishings) and lack of valet parkingBreakfast limited / not very diverse; some charges for espressoOccasional poor management/customer-handling reports and corridor odors
Guest reviews
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Location
P.O. Box 908, Pc : 411 Al Aise Street,, Sur, OM
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- We would like to inform you that the swimming pool would be closed for renovation from the 16th July 2026 to 01st September 2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Swimming pool: Closed from Mon, Jul 27, 2026 until Tue, Sep 15, 2026
- Swimming pool: Closed from Thu, Aug 27, 2026 until Fri, Sep 25, 2026
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Best Western Sur?
At Best Western Sur, check-in is from 02:00 PM and check-out is until 12:00 PM.
Does Best Western Sur allow pets?
No — pets are not allowed at Best Western Sur.
Is parking available at Best Western Sur?
Yes — free parking is available at Best Western Sur.
Where is Best Western Sur located?
Best Western Sur is located at P.O. Box 908, Pc : 411 Al Aise Street,, Sur, OM.
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