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Read the Cancún, Mexico travel guide

Cancun Bay All Inclusive Hotel

Boulevard Kukulkan Km 3 · Cancún · MX

Very Good

3,031 reviews

7.9

Smart highlights

Prime location

Central address at Boulevard Kukulkan Km 3.

Guest-rated

Very Good guest ratings · 7.9/10 (3,031 reviews).

Great amenities

Features Fitness facilities · WiFi available · Free WiFi.

Popular facilities

Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle

About this hotel

Breathtaking Views and Luxurious Amenities

Experience the stunning Mujeres Bay right from your private balcony or terrace at Cancun Bay Resort - All Inclusive. With beachfront and relaxation pools, tennis courts, and a hot tub bar, relaxation is inevitable.

Exquisite Dining and Convenience

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Indulge in a culinary journey with Mexican and international cuisine offered at the on-site restaurant. Located near Cancun's vibrant restaurants, shops, and entertainment venues, the resort offers both serenity and excitement.

Accessible Location and Comfort

Only a short drive from Cancun International Airport and the city's commercial area, Cancun Bay Resort ensures a seamless travel experience. Each room is equipped with modern amenities, ensuring a comfortable stay throughout your visit.

Book now to experience the perfect blend of luxury and convenience at Cancun Bay Resort - All Inclusive.

Choose your room

Your check-out is before your check-in

You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.

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What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 96 amenities
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Dry cleaning
Massage services
Packed lunches
Spa/wellness center
Table tennis
Billiards
Karaoke
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Accessible parking
Airport shuttle (additional charge)
Board games/puzzles
Shuttle service (additional charge)
Beachfront
Concierge service
Special diet menus - on request
Grocery deliveries
Wheelchair accessible
Snack bar
Toilet with grab rails
Indoor play area
Private beach area
Evening entertainment
Pool bar
Entertainment staff
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Airport drop off
Airport pick up
Shallow end
Yoga classes
Fitness classes
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Key card access
Live music/performance
Themed dinner nights
Broadcast Live sport events
Aerobics
Bingo

Guest reviews

Cleanliness7.0
Service9.6
Location8.5
Room Quality7.2
Amenities8.4
Value for Money7.5
Food and Beverage6.8
Overall Experience8.2

Guests loved

Friendly, attentive and exceptional staffGood beachfront/hotel-zone location with private beachMultiple pools, pool bar and jacuzzi; family-friendly amenitiesClean pools and beach noted by several guestsGenerally good value for budget travelersEvening entertainment and planned activities

Could be better

Pool water/chemicals reported to stain swimsuits and cause skin reactionsRepetitive buffet menu and inconsistent food qualitySome facilities are old/dated and have limited operating hoursLimited beach/ocean access and small beach sizeOccasional housekeeping lapses (e.g., items left in fridge)Limited towels and hard/uncomfortable pillows

Guest reviews

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Location

Boulevard Kukulkan Km 3, Cancún, MX

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Cancellation terms are shown on each rate, and confirmed before you pay.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets are not allowed.

Parking

Free parking available.

See full policy details
  • A valid photo ID is required at reception during check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. An environmental fee of MXN 85.40 per room, per night is charged at the time of booking. An airport shuttle service is available upon request from 09:00 to 18:00, Monday to Friday, and from 09:00 to 13:00 on Saturdays. Kindly note that an additional fee applies for this service. To arrange transportation, please contact the hotel directly. All shuttle services are subject to availability and must be booked at least 48 hours prior to your arrival
  • An environmental fee of MXN 85.40 per room, per night is charged at the time of booking.
  • An airport shuttle service is available upon request from 09:00 to 18:00, Monday to Friday, and from 09:00 to 13:00 on Saturdays. Kindly note that an additional fee applies for this service. To arrange transportation, please contact the hotel directly. All shuttle services are subject to availability and must be booked at least 48 hours prior to your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • In the event of an early departure, the property will charge you the full amount for your stay.
  • Guests under the age of 18 can only check in with a parent or official guardian.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Cancun Bay All Inclusive Hotel?

At Cancun Bay All Inclusive Hotel, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Cancun Bay All Inclusive Hotel allow pets?

No — pets are not allowed at Cancun Bay All Inclusive Hotel.

Is parking available at Cancun Bay All Inclusive Hotel?

Yes — free parking is available at Cancun Bay All Inclusive Hotel.

Where is Cancun Bay All Inclusive Hotel located?

Cancun Bay All Inclusive Hotel is located at Boulevard Kukulkan Km 3, Cancún, MX.

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