Prime location
Central address at Boulevard Kukulcan S N Km. 12.5.
Canopy By Hilton Cancun La Isla
Boulevard Kukulcan S N Km. 12.5, · Cancún · MX
Canopy by Hilton
Fabulous
606 reviews
Smart highlights
Guest-rated
Fabulous guest ratings · 9.2/10 (606 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Pet-friendly
About this hotel
Luxurious Accommodation
Located in Cancún, just 700 meters from Playa Marlin, Canopy By Hilton Cancun La Isla offers a 4-star experience with free bikes, an outdoor pool, and a fitness center. The rooms feature modern amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.
Culinary Delights
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Indulge in a culinary journey at the hotel's restaurant, serving a delectable mix of American, Caribbean, and Mexican cuisine. With options for vegetarians, vegans, and those requiring gluten-free meals, there is something to satisfy every palate.
Relaxation and Convenience
Unwind at the on-site hot tub or stay productive at the business center. Whether you're looking to explore nearby attractions like El Rey Beach and La Isla Shopping Mall or simply enjoy the hotel's facilities, Canopy By Hilton Cancun La Isla offers the perfect blend of relaxation and convenience.
Book your stay at Canopy By Hilton Cancun La Isla for a memorable experience in Cancún!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Show all 92 amenities
Terrace
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Valet parking
Solarium
Non-smoking throughout
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Accessible parking
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Electric vehicle charging station
Toilet with grab rails
Public transport tickets
Evening entertainment
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Rooftop pool
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Coffee Shop on site
Outdoor fireplace
Pet bowls
Visual aids: Braille
Auditory guidance
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Bike tours
Temporary art galleries
Guest reviews
Cleanliness9.2
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money8.6
Food and Beverage9.2
Overall Experience9.4
Guests loved
Friendly staffGreat locationExcellent food
Could be better
Service speed could varyPricing noted in mixed reviews
Guest reviews
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Location
Boulevard Kukulcan S N Km. 12.5,, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free private parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are allowed. Charges may be applicable.
Children & extra beds
Children ages 1 and older are allowed. Children from 1 year old to 2 years old stay for free when using an available cot. Children from 1 year old to 13 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Canopy By Hilton Cancun La Isla?
At Canopy By Hilton Cancun La Isla, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Canopy By Hilton Cancun La Isla allow pets?
Yes — pets are allowed at Canopy By Hilton Cancun La Isla. Charges or conditions may apply, confirmed at booking.
Is parking available at Canopy By Hilton Cancun La Isla?
Yes — free parking is available at Canopy By Hilton Cancun La Isla.
What is the children and extra bed policy at Canopy By Hilton Cancun La Isla?
Children ages 1 and older are allowed. Children from 1 year old to 2 years old stay for free when using an available cot. Children from 1 year old to 13 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Where is Canopy By Hilton Cancun La Isla located?
Canopy By Hilton Cancun La Isla is located at Boulevard Kukulcan S N Km. 12.5,, Cancún, MX.
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