Prime location
Central address at 80 East Wacker Place.
citizenM Chicago Downtown
80 East Wacker Place · Chicago · US
CitizenM
Excellent
5,369 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.9/10 (5,369 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Air conditioning
24-hour desk
Dining
Bar
Non-smoking rooms
Business center
About this hotel
Modern Amenities
citizenM Chicago Downtown offers a contemporary stay with high-tech features like iPads in every room and free WiFi throughout the property. Enjoy a seamless experience with a 24-hour front desk and a business center for your convenience.
Vibrant Social Spaces
Show more
Unwind in style at the shared lounge or grab a drink at the trendy bar. The on-site restaurant serves up delicious meals, perfect for satisfying your cravings after a day of exploring the city.
Prime Location
Situated in the heart of Chicago, this 4-star hotel is just a stone's throw away from popular attractions like Millennium Station and the stunning Ohio Street Beach. Book your stay at citizenM Chicago Downtown for a memorable and convenient experience.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Show all 36 amenities
Bar
Facilities for disabled guests
Meeting/banquet facilities
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Allergy-free room
Wine/champagne
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
CCTV outside property
CCTV in common areas
24-hour security
Security alarm
Breakfast takeaway containers
Key card access
Guest reviews
Cleanliness8.2
Service9.2
Location9.8
Room Quality8.2
Amenities8.7
Value for Money8.7
Food and Beverage9.2
Overall Experience9.1
Guests loved
Friendly staffGreat locationHigh-quality breakfastComfortable rooms
Could be better
Cleanliness issues in lobbySmall room sizes
Guest reviews
Loading reviews…
Location
80 East Wacker Place, Chicago, US
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
See full policy details
- We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
- Breakfast is available from 6am to 11am at $18.95 plus taxes.
- Late check-out fee from 2pm is $69 plus taxes.
- The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Guests under the age of 18 can only check in with a parent or official guardian.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at citizenM Chicago Downtown?
At citizenM Chicago Downtown, check-in is from 02:00 PM and check-out is until 11:00 AM.
Does citizenM Chicago Downtown allow pets?
No — pets are not allowed at citizenM Chicago Downtown.
Where is citizenM Chicago Downtown located?
citizenM Chicago Downtown is located at 80 East Wacker Place, Chicago, US.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.