Prime location
Central address at 3 Avenida Norte 9.
El Carmen Hotel
3 Avenida Norte 9 · Antigua Guatemala · GT
Excellent
605 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.7/10 (605 reviews).
Great amenities
Features WiFi available · Free WiFi · Parking.
Popular facilities
Free WiFi
Parking
Air conditioning
24-hour desk
Dining
Airport shuttle
Bar
Spa & wellness
About this hotel
Welcome to El Carmen Hotel, a charming retreat in the heart of Antigua Guatemala.
Luxurious Rooms: Each room at El Carmen Hotel is elegantly designed, offering modern amenities such as a TV with cable channels and a private bathroom with complimentary toiletries.
Convenient Services: Enjoy round-the-clock front desk service, stay connected with free WiFi, and explore the shops located on-site for souvenirs and essentials.
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Additional Offerings: Take advantage of the meeting facilities for business needs, plan your excursions with the tour desk, and securely store your belongings with the luggage storage available.
Experience comfort and convenience at El Carmen Hotel - book your stay with us today!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Show all 75 amenities
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Breakfast in the room
Massage services
Spa/wellness center
Barber/beauty shop
Currency exchange
Non-smoking throughout
Sun terrace
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Wheelchair accessible
Vending machine - drinks
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Walking tours
Breakfast takeaway containers
Tour/class on local culture
Mobile app for room service
Cooking class
Guest reviews
Cleanliness8.5
Service9.0
Location9.1
Room Quality8.0
Amenities8.5
Value for Money8.7
Food and Beverage9.0
Overall Experience8.7
Guests loved
Great locationFriendly staffDelicious food
Could be better
Slow service on one occasionSmall room size
Guest reviews
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Location
3 Avenida Norte 9, Antigua Guatemala, GT
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at El Carmen Hotel?
At El Carmen Hotel, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does El Carmen Hotel allow pets?
No — pets are not allowed at El Carmen Hotel.
Is parking available at El Carmen Hotel?
Yes — free parking is available at El Carmen Hotel.
Where is El Carmen Hotel located?
El Carmen Hotel is located at 3 Avenida Norte 9, Antigua Guatemala, GT.
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