Prime location
Central address at 3 Avenida Norte 9.
El Carmen Hotel
3 Avenida Norte 9 · Antigua Guatemala · GT
Not Available
Excellent
589 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.7/10 (589 reviews).
Great amenities
Features Television in common areas · Front desk (limited hours) · Free wired internet.
Popular facilities
24-hour desk
Free WiFi
Airport shuttle
Parking
Air conditioning
Dining
Spa & wellness
Bar
About this hotel
Welcome to El Carmen Hotel, a charming retreat in the heart of Antigua Guatemala.
Luxurious Rooms: Each room at El Carmen Hotel is elegantly designed, offering modern amenities such as a TV with cable channels and a private bathroom with complimentary toiletries.
Convenient Services: Enjoy round-the-clock front desk service, stay connected with free WiFi, and explore the shops located on-site for souvenirs and essentials.
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Additional Offerings: Take advantage of the meeting facilities for business needs, plan your excursions with the tour desk, and securely store your belongings with the luggage storage available.
Experience comfort and convenience at El Carmen Hotel - book your stay with us today!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Japanese garden
Guest education on local ecosystems and culture
Show all 66 amenities
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Massage services
Currency exchange
Non-smoking throughout
Shuttle service (additional charge)
Wheelchair accessible
Outdoor furniture
Coffee Shop on site
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Mobile app for room service
Cooking class
Guest reviews
Cleanliness8.5
Service9.0
Location9.1
Room Quality8.0
Amenities8.5
Value for Money8.7
Food and Beverage9.0
Overall Experience8.7
Guests loved
Great locationFriendly staffDelicious food
Could be better
Slow service on one occasionSmall room size
Guest reviews
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Location
3 Avenida Norte 9, Antigua Guatemala, GT
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
Pets
Pets are not allowed.
Children & extra beds
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. Children from 2 years old to 9 years old stay for US$10 per person per night when using an existing bed. People no matter the age stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at El Carmen Hotel?
At El Carmen Hotel, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does El Carmen Hotel allow pets?
No — pets are not allowed at El Carmen Hotel.
Is parking available at El Carmen Hotel?
Yes — free parking is available at El Carmen Hotel.
What is the children and extra bed policy at El Carmen Hotel?
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. Children from 2 years old to 9 years old stay for US$10 per person per night when using an existing bed. People no matter the age stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is El Carmen Hotel located?
El Carmen Hotel is located at 3 Avenida Norte 9, Antigua Guatemala, GT.
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