Prime location
Central address at Prolongacion Bonampak S/N Mz 1 Lt 10.
Excellence Playa Mujeres - Adults Only All Inclusive
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400 · Punta Sam · MX
Excellence Group
Exceptional
787 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.6/10 (787 reviews).
Great amenities
Features Elevator · ATM/banking · Gift shops or newsstand.
Popular facilities
Beachfront
Spa & wellness
Pool
Bar
Parking
Airport shuttle
Fitness
Dining
About this hotel
Relax at the Spa and Enjoy the Private Beach
Indulge in massages, body treatments, and facials at the spa, then unwind at the private beach after taking a dip in one of the 7 outdoor swimming pools. Enjoy the convenience of complimentary wireless internet access, concierge services, and onsite gift shops/newsstands.
Savor International Cuisine and Premium Drinks
Show more
Treat your taste buds at Toscana, one of the 10 restaurants available, or opt for 24-hour room service. Experience a variety of dining and drinking options with 11 bars/lounges, beach bar, and poolside bars. Start your day with a complimentary buffet breakfast and savor snacks at the cafe.
Luxurious Accommodations and Convenient Amenities
Stay in one of the 450 guestrooms featuring free minibar items, LED televisions, and private balconies. Enjoy the comfort of down comforters, jetted bathtubs, and premium bedding. Benefit from amenities like a 24-hour front desk, free valet parking, and multilingual staff.
Immerse yourself in luxury at Excellence Playa Mujeres - Adults Only All Inclusive.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Elevator
ATM/banking
Gift shops or newsstand
Golfing nearby
Library
Multilingual staff
Porter/bellhop
On private beach
Full-service spa
Wedding services
Pool umbrellas
Tours/ticket assistance
Show all 57 amenities
Snack bar/deli
Turkish bath/Hammam
Sailing on site
Scuba diving on site
Snorkeling on site
Volleyball on site
Free valet parking
Rooftop terrace
Airport transportation - pickup (surcharge)
24-hour fitness facilities
Vegetable garden
Composting
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Renewable energy source - wind
Eco-friendly cleaning products used
Grey water recycling system
Vegetarian breakfast available
Humane animal treatment
Guest education on local ecosystems and culture
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic straws
Reusable tableware only
Water-efficient showers only
Accessible shuttle
No accessible shuttle
Accessible airport shuttle
No accessible airport shuttle
Full-service spa
No single-use plastic straws
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Guest reviews
Cleanliness9.6
Service9.6
Location9.6
Room Quality9.6
Amenities9.6
Value for Money9.6
Food and Beverage9.6
Overall Experience9.6
Guests loved
Exceptional, personalized serviceClean and well-maintained groundsExcellent food quality and varietyBeautiful beach and poolsEngaging activities and entertainmentFriendly, attentive staff (many named)
Guest reviews
Loading reviews…
Location
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400, Punta Sam, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets not allowed
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
Covid
Reservations are required for onsite COVID-19 testing
Children & extra beds
No rollaway/extra beds available
Guest type
Essential workers only - NO
See full policy details
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Excellence Playa Mujeres - Adults Only All Inclusive?
At Excellence Playa Mujeres - Adults Only All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Excellence Playa Mujeres - Adults Only All Inclusive allow pets?
No — pets are not allowed at Excellence Playa Mujeres - Adults Only All Inclusive.
What is the children and extra bed policy at Excellence Playa Mujeres - Adults Only All Inclusive?
No rollaway/extra beds available
Where is Excellence Playa Mujeres - Adults Only All Inclusive located?
Excellence Playa Mujeres - Adults Only All Inclusive is located at Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400, Punta Sam, MX.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.