Prime location
Central address at Carr. Federal 307 Chet-Pto. Juarez.
Excellence Riviera Cancun - Adults Only All Inclusive
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 · Puerto Morelos · MX
Excellence Group
Exceptional
778 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.4/10 (778 reviews).
Great amenities
Features Elevator · Fitness facilities · ATM/banking.
Popular facilities
Fitness
Spa & wellness
Beachfront
Bar
Parking
Airport shuttle
Pool
Dining
About this hotel
Luxurious Spa and Beach Experience
Indulge in massages, body treatments, and lounging by 6 outdoor pools and a private beach. Enjoy gourmet dining at 10 restaurants and 11 bars.
All-Inclusive Amenities
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Rates cover meals, room service, and select beverages. Don't miss the beach bar, poolside bar, and complimentary buffet breakfast at The Kitchen Table.
Event Spaces and Modern Comfort
With expansive event spaces, lavish guestrooms, and modern amenities like free Wi-Fi and flat-screen TVs, your stay at Excellence Riviera Cancun will be unforgettable.
Book now for an unforgettable adults-only escape!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Shopping on site
Conference space
Multilingual staff
Free newspapers in lobby
Porter/bellhop
On private beach
Full-service spa
Wedding services
Show all 66 amenities
Tours/ticket assistance
Snack bar/deli
Turkish bath/Hammam
Pilates classes on site
Sailing on site
Tennis lessons on site
Volleyball on site
Free self parking
Rooftop terrace
Airport transportation - pickup (surcharge)
Free pool cabanas
24-hour fitness facilities
Beach volleyball on site
Couples/private dining
Vegetable garden
Proposal/romance packages available
Banquet hall
Composting
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Renewable energy source - wind
Eco-friendly cleaning products used
Grey water recycling system
Vegetarian breakfast available
Humane animal treatment
Guest education on local ecosystems and culture
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic straws
Reusable tableware only
Water-efficient showers only
Accessible shuttle
No accessible shuttle
Accessible airport shuttle
No accessible airport shuttle
Full-service spa
Fitness facilities
Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Steam room
Guest reviews
Cleanliness8.4
Service9.6
Location9.4
Room Quality9.4
Amenities9.2
Value for Money9.4
Food and Beverage9.9
Overall Experience9.8
Guests loved
Great service from staffExcellent food qualityLovely location and amenities
Could be better
Issues with cleanliness and maintenanceInconsistent concierge service
Guest reviews
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Location
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580, Puerto Morelos, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets not allowed
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
Covid
Reservations are required for onsite COVID-19 testing
Children & extra beds
No rollaway/extra beds available
Guest type
Essential workers only - NO
See full policy details
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Excellence Riviera Cancun - Adults Only All Inclusive?
At Excellence Riviera Cancun - Adults Only All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Excellence Riviera Cancun - Adults Only All Inclusive allow pets?
No — pets are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive.
What is the children and extra bed policy at Excellence Riviera Cancun - Adults Only All Inclusive?
No rollaway/extra beds available
Where is Excellence Riviera Cancun - Adults Only All Inclusive located?
Excellence Riviera Cancun - Adults Only All Inclusive is located at Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580, Puerto Morelos, MX.
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