Prime location
Central address at Harry Thuku Road.
Fairmont The Norfolk
Harry Thuku Road · Nairobi · KE
Fairmont Hotels & Resorts
Excellent
429 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.8/10 (429 reviews).
Great amenities
Features Health or beauty spa nearby · Offsite parking discounted rates available · Guest education on local ecosystems and culture.
Popular facilities
Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Airport shuttle
Bar
About this hotel
Luxurious Colonial Building Accommodation:
Fairmont The Norfolk is a luxurious retreat nestled in tropical gardens, offering elegantly decorated rooms and spacious suites with modern amenities and garden views.
Dining Variety and Wellness:
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Indulge in a culinary journey at 6 restaurants including a modern American steak house, a wine bar, and a poolside eatery. Unwind at the fitness centre with sauna, heated outdoor pool, and pampering massage facilities.
Convenience and Cultural Exploration:
Enjoy free WiFi, shopping tours, and cultural excursions arranged by the 24-hour front desk. Immerse yourself in Kenyan history at the nearby National Museums or opt for a shuttle to explore Nairobi or catch a flight from Jomo Kenyatta International Airport.
Book now for an unforgettable stay at Fairmont The Norfolk!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Show all 99 amenities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Non-smoking throughout
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Kid meals
Evening entertainment
Outdoor furniture
Coffee Shop on site
Fruits
Steam room
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Happy hour
Supervised childcare/activities
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Golfing on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Game drive nearby
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Art gallery on site
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Hosted evening meal (reserve)
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness8.7
Service9.7
Location9.2
Room Quality8.2
Amenities8.2
Value for Money8.6
Food and Beverage9.2
Overall Experience8.7
Guests loved
Friendly staffExcellent locationFabulous food
Could be better
Rooms need upgradingLighting in bedrooms is insufficient
Guest reviews
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Location
Harry Thuku Road, Nairobi, KE
Hotel policies
Check-in
From 12:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
Pets
Pets are not allowed.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for US$0 per person per night when using an available cot. Children up to and including 17 years old stay for US$0 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Fairmont The Norfolk?
At Fairmont The Norfolk, check-in is from 12:00 PM and check-out is until 12:00 PM.
Does Fairmont The Norfolk allow pets?
No — pets are not allowed at Fairmont The Norfolk.
Is parking available at Fairmont The Norfolk?
Yes — free parking is available at Fairmont The Norfolk.
What is the children and extra bed policy at Fairmont The Norfolk?
Children of any age are allowed. Children up to and including 2 years old stay for US$0 per person per night when using an available cot. Children up to and including 17 years old stay for US$0 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Fairmont The Norfolk located?
Fairmont The Norfolk is located at Harry Thuku Road, Nairobi, KE.
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