Prime location
Central address at Harry Thuku Road.
Fairmont The Norfolk
Harry Thuku Road · Nairobi · KE
Fairmont Hotels & Resorts
Excellent
447 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.8/10 (447 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Luxurious Colonial Building Accommodation:
Fairmont The Norfolk is a luxurious retreat nestled in tropical gardens, offering elegantly decorated rooms and spacious suites with modern amenities and garden views.
Dining Variety and Wellness:
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Indulge in a culinary journey at 6 restaurants including a modern American steak house, a wine bar, and a poolside eatery. Unwind at the fitness centre with sauna, heated outdoor pool, and pampering massage facilities.
Convenience and Cultural Exploration:
Enjoy free WiFi, shopping tours, and cultural excursions arranged by the 24-hour front desk. Immerse yourself in Kenyan history at the nearby National Museums or opt for a shuttle to explore Nairobi or catch a flight from Jomo Kenyatta International Airport.
Book now for an unforgettable stay at Fairmont The Norfolk!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 106 amenities
Business center
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Currency exchange
Babysitting/child services
Valet parking
Non-smoking throughout
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Board games/puzzles
Shuttle service (additional charge)
Minimarket on site
Concierge service
Special diet menus - on request
Kid meals
Snack bar
ATM/cash machine on site
Kid-friendly buffet
Evening entertainment
Pool bar
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Steam room
Fitness/spa locker rooms
Fitness classes
Personal trainer
Shuttle service
Game drives
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Tour/class on local culture
Live music/performance
Themed dinner nights
Temporary art galleries
Happy hour
Guest reviews
Cleanliness8.7
Service9.7
Location9.2
Room Quality8.2
Amenities8.2
Value for Money8.6
Food and Beverage9.2
Overall Experience8.7
Guests loved
Friendly staffExcellent locationFabulous food
Could be better
Rooms need upgradingLighting in bedrooms is insufficient
Guest reviews
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Location
Harry Thuku Road, Nairobi, KE
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Fairmont The Norfolk?
At Fairmont The Norfolk, check-in is from 02:00 PM and check-out is until 12:00 PM.
Does Fairmont The Norfolk allow pets?
No — pets are not allowed at Fairmont The Norfolk.
Is parking available at Fairmont The Norfolk?
Yes — free parking is available at Fairmont The Norfolk.
Where is Fairmont The Norfolk located?
Fairmont The Norfolk is located at Harry Thuku Road, Nairobi, KE.
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