Prime location
Central address at Avenida Tulum.
Four Points by Sheraton Cancun Centro
Avenida Tulum, MZ1 -Lote 2 SM 12 · Cancún · MX
Four Points by Sheraton
Wonderful
276 reviews
Smart highlights
Guest-rated
Wonderful guest ratings · 8.4/10 (276 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Pet-friendly
About this hotel
Luxurious Stay in Cancún
Outdoor Pool and Restaurant: Enjoy a refreshing dip in the outdoor pool or indulge in delicious meals at the on-site restaurant.
Convenient Amenities: With free WiFi, air conditioning, and a coffee machine in every room, your comfort is our priority. The 24-hour front desk, bar, and meeting facilities cater to all your needs.
Show more
Ideal Location: Just 15 minutes from Cancún International Airport and close to major attractions like La Isla Shopping Mall, Four Points Cancun by Sheraton offers convenience and luxury in one place.
Book your stay now at Four Points Cancun by Sheraton for an unforgettable experience!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 104 amenities
Business center
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Sauna
Breakfast in the room
Packed lunches
Spa/wellness center
Babysitting/child services
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Parking garage
Special diet menus - on request
Grocery deliveries
Wheelchair accessible
Allergy-free room
Kid meals
Snack bar
ATM/cash machine on site
Lockers
Pool with view
Electric vehicle charging station
Vending machine - drinks
Toilet with grab rails
Vending machine - snacks
Kid-friendly buffet
Public Bath
Pool bar
Infinity pool
Emergency cord in bathroom
Rooftop pool
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Coffee Shop on site
Fruits
Steam room
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Mobile app for room service
Broadcast Live sport events
Guest reviews
Cleanliness7.9
Service9.4
Location9.1
Room Quality8.4
Amenities8.2
Value for Money8.4
Food and Beverage6.9
Overall Experience8.8
Guests loved
Central locationFriendly staffComfortable beds
Could be better
Restaurant service issuesInadequate cleaningLimited food options
Guest reviews
Loading reviews…
Location
Avenida Tulum, MZ1 -Lote 2 SM 12, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- An environmental fee of 25.34 MXN pesos per night, per room will be requested at the check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- In the event of an early departure, the property will charge you the full amount for your stay.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Four Points by Sheraton Cancun Centro?
At Four Points by Sheraton Cancun Centro, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Four Points by Sheraton Cancun Centro allow pets?
No — pets are not allowed at Four Points by Sheraton Cancun Centro.
Is parking available at Four Points by Sheraton Cancun Centro?
Yes — free parking is available at Four Points by Sheraton Cancun Centro.
Where is Four Points by Sheraton Cancun Centro located?
Four Points by Sheraton Cancun Centro is located at Avenida Tulum, MZ1 -Lote 2 SM 12, Cancún, MX.
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.