Prime location
Central address at B.P. 90.
Goma Serena Hotel
B.P. 90, Goma, Nord Kivu, R.D Congo. · Goma · CD
Excellent
47 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.6/10 (47 reviews).
Quality stay
Rated 5 stars with curated amenities and service.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Luxurious Accommodation
Located in Goma, the Goma Serena Hotel offers a 5-star experience with top-notch amenities. The hotel boasts a shared lounge, terrace, restaurant, and bar for guests to unwind and socialize.
Relaxation and Wellness
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Guests can enjoy a year-round outdoor pool, fitness center, sauna, and garden, perfect for relaxation and rejuvenation during their stay. The property's serene ambiance provides a peaceful retreat for travelers.
Exceptional Service
With multilingual staff fluent in English, French, and Swahili, guests can expect exceptional service and assistance 24/7. The hotel also offers free shuttle service, room service, and free WiFi for added convenience.
Experience luxury and comfort at Goma Serena Hotel. Book your stay now for an unforgettable getaway.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
Guest reviews
Cleanliness8.5
Service9.0
Location8.8
Room Quality8.5
Amenities8.5
Value for Money8.4
Food and Beverage8.5
Overall Experience8.5
Guests loved
Great servicePositive overall experience
Guest reviews
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Location
B.P. 90, Goma, Nord Kivu, R.D Congo., Goma, CD
Hotel policies
Check-in
From 12:30 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Goma Serena Hotel?
At Goma Serena Hotel, check-in is from 12:30 PM and check-out is until 11:00 AM.
Does Goma Serena Hotel allow pets?
No — pets are not allowed at Goma Serena Hotel.
Is parking available at Goma Serena Hotel?
Yes — free parking is available at Goma Serena Hotel.
Where is Goma Serena Hotel located?
Goma Serena Hotel is located at B.P. 90, Goma, Nord Kivu, R.D Congo., Goma, CD.
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