Prime location
Central address at Avenida 16 de Septiembre 82.
Gran Hotel Ciudad de México Zócalo View
Avenida 16 de Septiembre 82 · Mexico City · MX
Not Available
Exceptional
1,705 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.8/10 (1,705 reviews).
Great amenities
Features Fitness facilities (surcharge) · Parking · Non-smoking rooms.
Popular facilities
Fitness
Parking
Air conditioning
Dining
Bar
24-hour desk
Free WiFi
Non-smoking rooms
About this hotel
Historic Architecture and Gourmet Dining
Experience the charm of historic architecture at our 5-star hotel in Zocalo, Mexico City. Indulge in authentic Mexican cuisine at our gourmet restaurant with stunning views of Zócalo Plaza and the National Palace.
Luxurious Amenities and Services
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Relax in comfort with bathrobes, slippers, and a minibar in each guest room. Stay connected with free WiFi and unwind at the gym. Our non-smoking hotel also offers laundry services and 12 meeting rooms for your convenience.
Prime Location and Nearby Attractions
Immerse yourself in the cultural heart of the city with a stay at Gran Hotel Ciudad de Mexico. Explore the Metropolitan Cathedral, the Presidential Palace with art by Diego Rivera, and the lush gardens of Castillo de Chapultepec, all just steps away.
Book your stay now and elevate your Mexico City experience at Gran Hotel Ciudad de Mexico.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Show all 58 amenities
Car hire
Packed lunches
Currency exchange
Non-smoking throughout
Board games/puzzles
Concierge service
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Garage
Vegetarian menu options available
Guest reviews
Cleanliness9.1
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money9.6
Food and Beverage9.7
Overall Experience10.0
Guests loved
Great locationComfortable roomsFriendly staffHistorical charmGood amenities
Could be better
Cleanliness issuesService inconsistencies
Guest reviews
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Location
Avenida 16 de Septiembre 82, Mexico City, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Public parking is possible on site (reservation is not needed) and costs USD 10 per day.
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
See full policy details
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Debit Cards are accepted as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Gran Hotel Ciudad de México Zócalo View?
At Gran Hotel Ciudad de México Zócalo View, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Gran Hotel Ciudad de México Zócalo View allow pets?
No — pets are not allowed at Gran Hotel Ciudad de México Zócalo View.
What is the children and extra bed policy at Gran Hotel Ciudad de México Zócalo View?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Where is Gran Hotel Ciudad de México Zócalo View located?
Gran Hotel Ciudad de México Zócalo View is located at Avenida 16 de Septiembre 82, Mexico City, MX.
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