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Grand Hotel Excelsior Port Royal

1 Port Royal Street, Kingston, Saint Andrew · Kingston · JM

Good

148 reviews

6.4

Smart highlights

Prime location

Central address at 1 Port Royal Street.

Guest-rated

Well reviewed guest ratings · 6.4/10 (148 reviews).

Great amenities

Features Free breakfast · Express check-out · Meeting rooms.

Popular facilities

Dining
Parking
Airport shuttle
24-hour desk
Spa & wellness
Free WiFi
Express check-out
Meeting rooms

About this hotel

Luxurious Amenities and Recreation

Enjoy the outdoor pool, terrace, and garden at Grand Hotel Excelsior Port Royal. Indulge in the complimentary buffet breakfast and mingle at the daily reception.

Fine Dining and Entertainment

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Dine at the beachfront restaurant, Red Jack, or relax at the bar/lounge. Rooms feature pillowtop beds, Egyptian cotton sheets, and cable programming for entertainment.

Convenient Location

Explore nearby attractions such as Old Gaol House and St Peter’s Church. Airport shuttle and area shuttle services are available for your convenience.

Book your stay at Grand Hotel Excelsior Port Royal for a luxurious and convenient experience in Kingston!

Choose your room

Your check-out is before your check-in

You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.

What this place offers

Free breakfast
Express check-out
Meeting rooms
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Area shuttle (surcharge)
Free reception
Airport transportation - pickup (surcharge)
Boat tours on site
Free buffet breakfast
Newspapers in lobby (surcharge)
Show all 25 amenities
Banquet hall
Wheelchair-accessible van parking
Free breakfast
Meeting rooms
Express check-out
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Boat tours on site
Free WiFi
Terrace
Garden
Express check-in/check-out
Concierge service

Guest reviews

Cleanliness4.7
Service8.2
Location7.7
Room Quality5.7
Amenities5.7
Value for Money7.2
Food and Beverage5.2
Overall Experience6.7

Guests loved

Comfortable for a short stayWelcoming front desk staff

Could be better

Poor serviceFood quality lackingRoom maintenance issues

Guest reviews

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Location

1 Port Royal Street, Kingston, Saint Andrew, Kingston, JM

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets not allowed

Check-in & Check-out

Contactless check-out is available

General

Cashless transactions are available

Guest type

Essential workers only - NO

Accessibility

No elevators

Covid

Property does not offer onsite COVID-19 testing

Children & extra beds

No cribs (infant beds) available

Health & Safety

Property does not require health documentation at check-in

See full policy details
  • 24-hour pool access
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?

At Grand Hotel Excelsior Port Royal, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Grand Hotel Excelsior Port Royal allow pets?

No — pets are not allowed at Grand Hotel Excelsior Port Royal.

What is the children and extra bed policy at Grand Hotel Excelsior Port Royal?

No cribs (infant beds) available

Where is Grand Hotel Excelsior Port Royal located?

Grand Hotel Excelsior Port Royal is located at 1 Port Royal Street, Kingston, Saint Andrew, Kingston, JM.

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