Prime location
Central address at 1 Port Royal Street.
Grand Hotel Excelsior Port Royal
1 Port Royal Street, Kingston, Saint Andrew · Kingston · JM
Independent
Good
148 reviews
Smart highlights
Guest-rated
Well reviewed guest ratings · 6.4/10 (148 reviews).
Great amenities
Features Free breakfast · Meeting rooms · Express check-out.
Popular facilities
Dining
Spa & wellness
Airport shuttle
Free WiFi
Parking
24-hour desk
Pool
Meeting rooms
About this hotel
Discover an oasis of comfort and luxury at Grand Hotel Excelsior Port Royal, where every detail is tailored for your relaxation and enjoyment.
Recreation Opportunities
Unwind in our spectacular outdoor pool or take in breathtaking views from the serene terrace and lush garden. For added convenience, our area shuttle can whisk you to nearby attractions, ensuring your adventures are just a ride away.
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Dining Experiences
Savor a culinary journey at Red Jack, our fine-dining beachfront restaurant. Delight in alfresco dining with stunning garden views or enjoy room service to indulge in your favorite dishes from the comfort of your room.
Unmatched Comfort
Retreat to one of our elegantly furnished guestrooms featuring pillowtop beds, down comforters, and luxurious Egyptian cotton sheets, ensuring a restful night’s sleep after a day of exploration.
Experience the vibrant charm of Kingston at our hotel. Book your stay today!
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What this place offers
Free breakfast
Meeting rooms
Express check-out
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Boat tours on site
Free WiFi
Terrace
Garden
Express check-in/check-out
Concierge service
Free breakfast
Show all 26 amenities
Express check-out
Meeting rooms
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Area shuttle (surcharge)
Free reception
Airport transportation - pickup (surcharge)
Boat tours on site
Free buffet breakfast
Newspapers in lobby (surcharge)
24-hour pool access
Banquet hall
Wheelchair-accessible van parking
Guest reviews
Cleanliness4.7
Service8.2
Location7.7
Room Quality5.7
Amenities5.7
Value for Money7.2
Food and Beverage5.2
Overall Experience6.7
Guests loved
Comfortable for a short stayWelcoming front desk staff
Could be better
Poor serviceFood quality lackingRoom maintenance issues
Guest reviews
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Location
1 Port Royal Street, Kingston, Saint Andrew, Kingston, JM
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 11:30 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets not allowed
Check-in & Check-out
Contactless check-out is available
General
Cashless transactions are available
Guest type
Essential workers only - NO
Accessibility
No elevators
Covid
Property does not offer onsite COVID-19 testing
Children & extra beds
No cribs (infant beds) available
Health & Safety
Property does not require health documentation at check-in
See full policy details
- <ul> <li>24-hour pool access</li><li>Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>
Frequently asked questions
What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?
At Grand Hotel Excelsior Port Royal, check-in is from 03:00 PM and check-out is until 11:30 AM.
Does Grand Hotel Excelsior Port Royal allow pets?
No — pets are not allowed at Grand Hotel Excelsior Port Royal.
What is the children and extra bed policy at Grand Hotel Excelsior Port Royal?
No cribs (infant beds) available
Where is Grand Hotel Excelsior Port Royal located?
Grand Hotel Excelsior Port Royal is located at 1 Port Royal Street, Kingston, Saint Andrew, Kingston, JM.
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