Prime location
Central address at Carretera Cancun Tulum Km 62.
Grand Velas Riviera Maya - All Inclusive
Carretera Cancun Tulum Km 62 · Playa del Carmen · MX
Not Available
Exceptional
443 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.6/10 (443 reviews).
Great amenities
Features Health or beauty spa nearby · Offsite parking discounted rates available · Nightclub.
Popular facilities
Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Airport shuttle
Bar
About this hotel
Luxurious Tropical Escape
Nestled in the stunning Riviera Maya, Grand Velas offers a sanctuary of natural beauty and elegance overlooking the Caribbean Sea.
Culinary Delights and Wellness
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Savor the exquisite creations of our talented chefs and immerse yourself in rejuvenating rituals at SE Spa, inspired by ancient wellness traditions.
Family Fun and Romantic Getaways
Create unforgettable memories with your loved ones through a variety of exciting activities, while also cherishing intimate moments with your partner in the dreamy setting of Grand Velas Riviera Maya.
Book your stay now to experience the ultimate blend of luxury and relaxation at Grand Velas Riviera Maya.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Show all 126 amenities
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Table tennis
Currency exchange
Chapel/shrine
Karaoke
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Wheelchair accessible
Allergy-free room
Kid meals
Kids' outdoor play equipment
Evening entertainment
Baby safety gates
Public Bath
Infinity pool
Entertainment staff
Outdoor furniture
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Broadcast Live sport events
Cooking class
Aerobics
Supervised childcare/activities
ATM/banking
Television in common areas
Nightclub
Front desk (limited hours)
Billiards or pool table
Free wired internet
Snack bar/deli
Golfing on site
Playground on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Private beach nearby
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Concerts/live shows
Clubhouse
Private picnics
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Golf cart
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Bicycle-friendly property
Beach toys
Guest education on local ecosystems and culture
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness9.5
Service10.0
Location9.5
Room Quality9.5
Amenities9.5
Value for Money9.4
Food and Beverage9.5
Overall Experience10.0
Guests loved
Exceptional serviceGreat family activities
Could be better
Teens club congestion
Guest reviews
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Location
Carretera Cancun Tulum Km 62, Playa del Carmen, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free public parking is possible on site (reservation is not needed).
Children & extra beds
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Internet
WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
See full policy details
- Restaurants: PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings. BISTRO International cuisine for ages 16 and over. Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing. Please note that some rooms are located about 0.6 mi from the beach. There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Grand Velas Riviera Maya - All Inclusive?
At Grand Velas Riviera Maya - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Grand Velas Riviera Maya - All Inclusive allow pets?
No — pets are not allowed at Grand Velas Riviera Maya - All Inclusive.
Is parking available at Grand Velas Riviera Maya - All Inclusive?
Yes — free parking is available at Grand Velas Riviera Maya - All Inclusive.
What is the children and extra bed policy at Grand Velas Riviera Maya - All Inclusive?
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Where is Grand Velas Riviera Maya - All Inclusive located?
Grand Velas Riviera Maya - All Inclusive is located at Carretera Cancun Tulum Km 62, Playa del Carmen, MX.
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