Prime location
Central address at Calle 17 Norte Mza. 23 Lotes 9 al 14.
Hacienda de Castilla
Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64 · Cancún · MX
Very Good
230 reviews
Smart highlights
Guest-rated
Very Good guest ratings · 7.4/10 (230 reviews).
Great amenities
Features WiFi available · Free WiFi · Parking.
Popular facilities
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Pet-friendly
Airport shuttle
About this hotel
Outdoor Swimming Pool and Free Wi-Fi
The hotel boasts an inviting outdoor swimming pool perfect for a refreshing dip after a day at the beach. Stay connected with complimentary Wi-Fi available throughout the property.
Mexican Cuisine at La Hija de Villa
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Indulge in authentic Mexican flavors at the on-site bar-restaurant, La Hija de Villa. Immerse yourself in the vibrant culinary scene while enjoying live entertainment and sporting events.
Convenient Location and Shuttle Service
Located just a short drive from Playa Blanca Beach and Puerto Juarez Harbour, the hotel offers easy access to nearby attractions. Take advantage of the shuttle service for a hassle-free journey.
Experience the best of comfort and convenience at our hotel. Book your stay now for a memorable getaway.
Choose your room
Your check-out is before your check-in
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What this place offers
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Pets allowed
Luggage storage
Show all 65 amenities
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Packed lunches
Billiards
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Board games/puzzles
Parking garage
Shuttle service (additional charge)
Concierge service
Public Bath
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Airport drop off
Airport pick up
Fruits
Kids' pool
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Guest reviews
Cleanliness6.7
Service8.7
Location7.2
Room Quality7.2
Amenities7.7
Value for Money7.5
Food and Beverage6.7
Overall Experience7.6
Guests loved
Friendly staffGood location
Could be better
Cleanliness issuesPoor service experiences
Guest reviews
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Location
Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Please note that the Hotel features the distinctive "M" of Moderniza certificate.
- Please note that a "$82.00 MXN" environmental fee will be charged upon arrival.
- Groups generated on this platform and/or hidden groups through different agencies, a charge of $250.00 MXN per room per night will be made at the time of check-in.
- Guests under the age of 18 can only check in with a parent or official guardian.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Hacienda de Castilla?
At Hacienda de Castilla, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Hacienda de Castilla allow pets?
No — pets are not allowed at Hacienda de Castilla.
Is parking available at Hacienda de Castilla?
Yes — free parking is available at Hacienda de Castilla.
Where is Hacienda de Castilla located?
Hacienda de Castilla is located at Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64, Cancún, MX.
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