Prime location
Central address at 55 East Ontario Street.
Hotel 55 Chicago Downtown
55 East Ontario Street · Chicago · US
Wonderful
844 reviews
Smart highlights
Guest-rated
Wonderful guest ratings · 8.3/10 (844 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
24-hour desk
Dining
Pet-friendly
Bar
About this hotel
Luxurious Accommodations
Experience a stay like no other at 21c Museum Hotel Chicago, where each suite and guest room is designed to provide a luxe and light-filled retreat. Find inspiration in every corner with thoughtful design and ample space to relax and rejuvenate.
World-Class Art
Show more
Immerse yourself in a unique museum experience at 21c, where contemporary artwork and dynamic exhibitions are on display 24/7, 365 days a year. Whether you're a local or a traveler, you can explore the curated collection and be surrounded by creativity at every turn.
Exceptional Dining
Indulge in a culinary journey at Lure Fishbar, a sophisticated restaurant and bar within the hotel. From premium seafood and sushi to delectable steaks and burgers, savor a world-class dining experience. Afterward, unwind with a cocktail while admiring the art galleries for a perfect evening.
Experience luxury, art, and culinary excellence at 21c Museum Hotel Chicago - book your stay now for a memorable getaway.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Show all 45 amenities
Lift / Elevator
Laundry
Luggage storage
Bar
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Valet parking
Non-smoking throughout
Private parking
Accessible parking
Parking garage
Wheelchair accessible
Allergy-free room
ATM/cash machine on site
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Visual aids: Braille
Auditory guidance
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
CCTV outside property
CCTV in common areas
24-hour security
Security alarm
Key card access
Happy hour
Guest reviews
Cleanliness8.8
Service9.2
Location9.8
Room Quality6.8
Amenities6.5
Value for Money8.5
Food and Beverage7.5
Overall Experience9.3
Guests loved
Excellent locationFriendly and helpful staffClean rooms and good water pressure in showersComfortable beds in many roomsAffordable rates for some staysSpacious corner suites (reported)
Could be better
No in-room microwave or refrigerator and limited ice accessSlow or limited elevators; occasional elevator outagesDamp/wet smell in some rooms and occasional maintenance issuesSmall bathrooms/closets in some roomsInconsistent evening/front desk service reportedPrices can spike during events (e.g., Lollapalooza)
Guest reviews
Loading reviews…
Location
55 East Ontario Street, Chicago, US
Hotel policies
Check-in
From 04:00 PM
Check-out
Until 11:00 AM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Parking available.
See full policy details
- Extra beds are only allowed in the King Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Hotel 55 Chicago Downtown?
At Hotel 55 Chicago Downtown, check-in is from 04:00 PM and check-out is until 11:00 AM.
Does Hotel 55 Chicago Downtown allow pets?
No — pets are not allowed at Hotel 55 Chicago Downtown.
Is parking available at Hotel 55 Chicago Downtown?
Yes — parking is available at Hotel 55 Chicago Downtown.
Where is Hotel 55 Chicago Downtown located?
Hotel 55 Chicago Downtown is located at 55 East Ontario Street, Chicago, US.
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.