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Read the Cancún, Mexico travel guide

Hotel Hacienda Cancun

Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen · Cancún · MX

Very Good

465 reviews

7.7

Smart highlights

Prime location

Central address at Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen.

Guest-rated

Very Good guest ratings · 7.7/10 (465 reviews).

Great amenities

Features WiFi available · Free WiFi · Non-smoking rooms.

Popular facilities

Free WiFi
Air conditioning
Pool
24-hour desk
Dining
Bar
Non-smoking rooms
Terrace

About this hotel

Central Location and Outdoor Pool

Hacienda Hotel, centrally located in Cancún, offers a relaxing stay with its outdoor pool and proximity to the city's main avenues and stunning beaches.

Comfortable Rooms and 24-Hour Service

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Enjoy air-conditioned rooms with essential amenities like TV and private bathrooms. Benefit from a 24-hour front desk and a helpful tour desk during your stay.

Convenient Facilities and Nearby Attractions

Take advantage of free Wi-Fi, lush gardens, and a terrace at the hotel. Explore Mercado 28 market just steps away and reach the airport conveniently in 20 minutes.

Book now for a delightful stay at Hacienda Hotel, where convenience and comfort meet seamlessly.

Choose your room

Your check-out is before your check-in

You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.

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What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Luggage storage
Express check-in/check-out
Show all 41 amenities
Tour desk
Soundproof rooms
Non-smoking throughout
Outdoor pool
Sun terrace
Daily housekeeping
Concierge service
Vending machine - drinks
Public Bath
Sun loungers or beach chairs
Shallow end
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
CCTV in common areas
Screens / Barriers between staff and guests for safety

Guest reviews

Cleanliness6.0
Service8.5
Location9.0
Room Quality6.5
Amenities7.5
Value for Money8.5
Food and Beverage8.0
Overall Experience8.0

Guests loved

Good locationFriendly staffAffordable

Could be better

Poor cleanlinessOld facilitiesNo hot water

Guest reviews

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Location

Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen, Cancún, MX

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Cancellation terms are shown on each rate, and confirmed before you pay.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets are not allowed.

Parking

Parking available.

See full policy details
  • When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • In the event of an early departure, the property will charge you the full amount for your stay.
  • Parking is subject to availability due to limited spaces.
  • This property is located in a busy area so guests might experience some noise.
  • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Hotel Hacienda Cancun?

At Hotel Hacienda Cancun, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Hotel Hacienda Cancun allow pets?

No — pets are not allowed at Hotel Hacienda Cancun.

Is parking available at Hotel Hacienda Cancun?

Yes — parking is available at Hotel Hacienda Cancun.

Where is Hotel Hacienda Cancun located?

Hotel Hacienda Cancun is located at Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen, Cancún, MX.

Ask AI about this hotel

Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.