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Read the Cancún, Mexico travel guide

Hotel Kavia

Claveles 109 · Cancún · MX

Kavia Hotels

Very Good

1,953 reviews

7.9

Smart highlights

Prime location

Central address at Claveles 109.

Guest-rated

Very Good guest ratings · 7.9/10 (1,953 reviews).

Great amenities

Features WiFi available · Free WiFi · Parking.

Popular facilities

Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
Non-smoking rooms

About this hotel

Luxurious Accommodations

Hotel Kavia in Cancún offers air-conditioned rooms with free WiFi, city views, and modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even feature charming patios, ensuring a comfortable stay for every guest.

Relaxation and Recreation

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Guests can unwind by the outdoor swimming pool or on the terrace, enjoying the beautiful surroundings and sunny weather. The hotel's restaurant serves delicious American cuisine, providing a convenient dining option for visitors.

Convenient Location

Situated near popular attractions like Cancun Government Palace and Cancun Bus Station, Hotel Kavia is the perfect choice for travelers interested in exploring the city. With a 24-hour front desk and currency exchange services, guests can enjoy a seamless and enjoyable stay.

Experience luxury and convenience at Hotel Kavia in Cancún - book your stay now!

Choose your room

Your check-out is before your check-in

You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.

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What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Show all 52 amenities
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Meeting/banquet facilities
Solarium
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Street parking
Indoor pool
Public Bath
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Key card access

Guest reviews

Cleanliness6.5
Service8.6
Location9.8
Room Quality7.4
Amenities6.8
Value for Money8.5
Food and Beverage6.5
Overall Experience9.1

Guests loved

Excellent, central location near ADO and transportComfortable rooms and beds (many reports)Friendly and attentive staff in multiple reviewsGenerally clean rooms noted by several guestsAffordable / good price for the locationPool available and liked by some guests

Could be better

Musty/old smell in some rooms; hotel needs maintenanceLimited/short restaurant and pool hours; basic breakfast optionsPoor shower water pressure and plumbing odor issuesUncomfortable pillows or bedding reported by some guestsNoisy (poor soundproofing, street noise, reception area at night)Rooms sometimes smaller/darker than booking photosAC noisy or not cooling sufficiently in some roomsInconsistent staff behaviour (mostly good but reports of rudeness)

Guest reviews

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Location

Claveles 109, Cancún, MX

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Cancellation terms are shown on each rate, and confirmed before you pay.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets are not allowed.

Parking

Free parking available.

See full policy details
  • When booking 3 rooms or more for more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • In the event of an early departure, the property will charge you the full amount for your stay.
  • Parking is subject to availability due to limited spaces.
  • This property is located in a busy area so guests might experience some noise.
  • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Guests under the age of 18 can only check in with a parent or official guardian.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Hotel Kavia?

At Hotel Kavia, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Hotel Kavia allow pets?

No — pets are not allowed at Hotel Kavia.

Is parking available at Hotel Kavia?

Yes — free parking is available at Hotel Kavia.

Where is Hotel Kavia located?

Hotel Kavia is located at Claveles 109, Cancún, MX.

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