Prime location
Central address at Avenida Uxmal 26 Super Manzana 2A.
Hotel Plaza Kokai Cancún
Avenida Uxmal 26 Super Manzana 2A · Cancún · MX
Kavia Hotels
Very Good
850 reviews
Smart highlights
Guest-rated
Very Good guest ratings · 7.9/10 (850 reviews).
Great amenities
Features WiFi available · Free WiFi · Non-smoking rooms.
Popular facilities
Free WiFi
Air conditioning
Pool
24-hour desk
Dining
Bar
Non-smoking rooms
Room service
About this hotel
Convenient Location: Situated in the heart of Cancun, Hotel Plaza Kokai offers easy access to downtown, stunning beaches, and captivating Mayan attractions.
Comfortable Accommodation: The guest rooms at Hotel Plaza Kokai are thoughtfully furnished, providing a cozy retreat for both business and leisure travelers.
Proximity to City Attractions: Explore the vibrant city of Cancun with ease as shopping centers and cultural treasures are just a stone's throw away.
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Experience the best of Cancun at Hotel Plaza Kokai - book your stay now!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator
Show all 68 amenities
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Packed lunches
Non-smoking throughout
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Concierge service
Grocery deliveries
Wheelchair accessible
Toilet with grab rails
Public Bath
Outdoor furniture
Wine/champagne
Sun umbrellas
Coffee Shop on site
Fruits
Kids' pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Live music/performance
Broadcast Live sport events
Happy hour
Guest reviews
Cleanliness7.1
Service8.0
Location9.1
Room Quality7.5
Amenities7.1
Value for Money8.5
Food and Beverage7.6
Overall Experience8.4
Guests loved
Convenient locationFriendly staff
Could be better
Cleanliness issuesPoor service quality
Guest reviews
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Location
Avenida Uxmal 26 Super Manzana 2A, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Parking available.
See full policy details
- Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Guests under the age of 18 can only check in with a parent or official guardian.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Hotel Plaza Kokai Cancún?
At Hotel Plaza Kokai Cancún, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Hotel Plaza Kokai Cancún allow pets?
No — pets are not allowed at Hotel Plaza Kokai Cancún.
Is parking available at Hotel Plaza Kokai Cancún?
Yes — parking is available at Hotel Plaza Kokai Cancún.
Where is Hotel Plaza Kokai Cancún located?
Hotel Plaza Kokai Cancún is located at Avenida Uxmal 26 Super Manzana 2A, Cancún, MX.
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