Prime location
Central address at Avenida América.
Hotel Puerta America
Avenida América, 41 · Madrid · ES
Excellent
10,994 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.4/10 (10,994 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Exclusive Design by Renowned Architects
The Hotel Puerta America boasts exclusive and avant-garde design crafted by world-famous architects like Norman Foster, Jean Nouvel, and Zaha Hadid. Each floor, a masterpiece designed by a different international architect, offers a unique and luxurious experience.
Modern Amenities and Comfort
Show more
Enjoy comfortable rooms featuring 1 queen-size or 2 twin beds, along with flat-screen smart TVs equipped with Chromecast for seamless audiovisual streaming. Immerse yourself in luxury and convenience during your stay at Hotel Puerta America.
Gastronomic Delights and Stunning Views
Indulge in modern interpretations of traditional Spanish cuisine at the hotel restaurant. Take in the picturesque surroundings at the terrace and garden, or unwind at the top-floor bar with breathtaking views of Madrid's skyline.
Experience luxury and sophistication at Hotel Puerta America - Book your stay now for an unforgettable experience.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Show all 77 amenities
Terrace
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Babysitting/child services
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Accessible parking
Parking garage
Concierge service
Special diet menus - on request
Allergy-free room
Outdoor pool - seasonal
Snack bar
Electric vehicle charging station
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Mobile app for room service
Guest reviews
Cleanliness7.5
Service9.5
Location9.1
Room Quality8.0
Amenities8.5
Value for Money8.0
Food and Beverage8.0
Overall Experience8.5
Guests loved
Friendly staffGood locationSpacious rooms
Could be better
Cleanliness issuesRoom maintenance neededLimited amenities
Guest reviews
Loading reviews…
Location
Avenida América, 41, Madrid, ES
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Parking available.
See full policy details
- When booking more than 9 rooms, different policies and additional supplements may apply.
- The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.
- All cots and extra beds are subject to availability and have to be requested in advance.
- Please note the following prices for children's breakfast:
- *up to 4 years, free;
- *from 5 to 12 years, EUR 12,50 per day.
- Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Swimming pool: Closed from Wed, Sep 16, 2026 until Mon, Jun 14, 2027
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Hotel Puerta America?
At Hotel Puerta America, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Hotel Puerta America allow pets?
No — pets are not allowed at Hotel Puerta America.
Is parking available at Hotel Puerta America?
Yes — parking is available at Hotel Puerta America.
Where is Hotel Puerta America located?
Hotel Puerta America is located at Avenida América, 41, Madrid, ES.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.