Prime location
Central address at Calle Retorno Boulevard Kukulcán.
Hotel y Museo Casa Turquesa
Calle Retorno Boulevard Kukulcán, Km. 13.5 · Cancún · MX
Very Good
398 reviews
Smart highlights
Guest-rated
Very Good guest ratings · 7.9/10 (398 reviews).
Great amenities
Features WiFi available · Free WiFi · Parking.
Popular facilities
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
Beachfront
About this hotel
Luxurious Accommodation with Stunning Sea Views
Nestled in Cancún, just steps away from Playa Marlin, Hotel & Museo Casa Turquesa offers a luxurious stay with a garden, free private parking, and a terrace. Indulge in exquisite dining at the on-site restaurant or unwind with a drink at the bar.
Modern Amenities and Personalized Service
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Experience comfort in every room equipped with air conditioning, a flat-screen TV, and a private balcony overlooking the mesmerizing sea. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk. Some rooms even feature a kitchen for added convenience.
Prime Location with Nearby Attractions
Explore the renowned Playa Ballenas, El Rey Beach, and La Isla Shopping Mall, all just a stone's throw away. With Cancún International Airport in close proximity, your dream getaway awaits at Hotel & Museo Casa Turquesa.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Show all 51 amenities
Garden
Lift / Elevator
Laundry
Luggage storage
Bar
Tour desk
Private parking
Outdoor pool
Private check-in/check-out
Designated smoking area
Beachfront
Concierge service
Pool bar
Sun loungers or beach chairs
Sun umbrellas
Shallow end
Beach
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
24-hour security
Temporary art galleries
Guest reviews
Cleanliness6.8
Service8.8
Location9.9
Room Quality7.2
Amenities8.0
Value for Money6.9
Food and Beverage6.5
Overall Experience9.1
Guests loved
Excellent location and sea viewsBeautiful colonial decor and artLarge rooms and spacious bathroomsBeach access and pleasant pool areaAttentive / friendly staff (many reports)
Could be better
Worn/deteriorated rooms and bathroomsMissing room basics (cutlery, glasses, extra blanket)Limited restaurant hours and minimal paid breakfastExtra charges / confusing payments on arrivalOccasional rude reception staff; language barriersReported cockroach and cleanliness concernsLimited amenities when hotel is near-empty (no parasols, reduced service)
Guest reviews
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Location
Calle Retorno Boulevard Kukulcán, Km. 13.5, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Hotel y Museo Casa Turquesa?
At Hotel y Museo Casa Turquesa, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Hotel y Museo Casa Turquesa allow pets?
No — pets are not allowed at Hotel y Museo Casa Turquesa.
Is parking available at Hotel y Museo Casa Turquesa?
Yes — free parking is available at Hotel y Museo Casa Turquesa.
Where is Hotel y Museo Casa Turquesa located?
Hotel y Museo Casa Turquesa is located at Calle Retorno Boulevard Kukulcán, Km. 13.5, Cancún, MX.
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