Prime location
Central address at Blvd Kukulkan Km. 11.5 Zona Hotelera.
Hyatt Zilara Cancun - All Inclusive - Adults Only
Blvd Kukulkan Km. 11.5 Zona Hotelera · Cancún · MX
Hyatt Zilara
Exceptional
503 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.4/10 (503 reviews).
Great amenities
Features Health or beauty spa nearby · Offsite parking discounted rates available · Guest education on local ecosystems and culture.
Popular facilities
Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Bar
24-hour desk
About this hotel
Stunning Caribbean Views and Endless Entertainment
Luxurious Accommodations and Activities
Indulge in wine tasting and craft-making classes during your stay at the Hyatt Zilara Cancun. The resort offers a range of activities to ensure a memorable experience for all guests.
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Gourmet Dining and Vibrant Nightlife
With 6 specialty restaurants and 5 bars, guests can savor a variety of dishes and cocktails. Immerse yourself in a culinary journey and enjoy the vibrant nightlife at this adults-only all-inclusive resort.
Live Entertainment and Cultural Shows
Experience live nightly entertainment, themed parties, and cultural shows at the Hyatt Zilara Cancun. There is never a dull moment at this resort, offering something exciting for everyone to enjoy.
Book your stay at the Hyatt Zilara Cancun now for an unforgettable and vibrant getaway by the Caribbean Sea.
Choose your room
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What this place offers
Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Show all 86 amenities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Table tennis
Currency exchange
Darts
Chapel/shrine
Private check-in/check-out
Shared lounge/TV area
Concierge service
Evening entertainment
Adult only
Entertainment staff
Outdoor furniture
Coffee Shop on site
Fruits
Beauty Services
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Broadcast Live sport events
Aerobics
ATM/banking
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Golfing on site
Tennis lessons on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Beach yoga on site
Private beach nearby
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Garage
Health or beauty spa nearby
Swimming nearby
Hosted evening meal (reserve)
Beach toys
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness9.4
Service9.8
Location9.9
Room Quality9.3
Amenities9.4
Value for Money9.3
Food and Beverage8.4
Overall Experience9.8
Guests loved
Excellent serviceBeautiful locationGreat amenities
Could be better
Room for food improvementMinor cleanliness concerns
Guest reviews
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Location
Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
Children & extra beds
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Internet
WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
See full policy details
- Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
- Please note the Resort does not issue refunds for no-shows or early departures.
- Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
- All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.
Frequently asked questions
What are the check-in and check-out times at Hyatt Zilara Cancun - All Inclusive - Adults Only?
At Hyatt Zilara Cancun - All Inclusive - Adults Only, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Hyatt Zilara Cancun - All Inclusive - Adults Only allow pets?
No — pets are not allowed at Hyatt Zilara Cancun - All Inclusive - Adults Only.
Is parking available at Hyatt Zilara Cancun - All Inclusive - Adults Only?
Yes — free parking is available at Hyatt Zilara Cancun - All Inclusive - Adults Only.
What is the children and extra bed policy at Hyatt Zilara Cancun - All Inclusive - Adults Only?
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Where is Hyatt Zilara Cancun - All Inclusive - Adults Only located?
Hyatt Zilara Cancun - All Inclusive - Adults Only is located at Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, MX.
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