Prime location
Central address at Blvd Kukulkan Km. 11.5 Zona Hotelera.
Hyatt Zilara Cancun - All Inclusive - Adults Only
Blvd Kukulkan Km. 11.5 Zona Hotelera · Cancún · MX
Hyatt Zilara
Exceptional
524 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.4/10 (524 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Stunning Caribbean Views and Endless Entertainment
Luxurious Accommodations and Activities
Indulge in wine tasting and craft-making classes during your stay at the Hyatt Zilara Cancun. The resort offers a range of activities to ensure a memorable experience for all guests.
Show more
Gourmet Dining and Vibrant Nightlife
With 6 specialty restaurants and 5 bars, guests can savor a variety of dishes and cocktails. Immerse yourself in a culinary journey and enjoy the vibrant nightlife at this adults-only all-inclusive resort.
Live Entertainment and Cultural Shows
Experience live nightly entertainment, themed parties, and cultural shows at the Hyatt Zilara Cancun. There is never a dull moment at this resort, offering something exciting for everyone to enjoy.
Book your stay at the Hyatt Zilara Cancun now for an unforgettable and vibrant getaway by the Caribbean Sea.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 95 amenities
Heating
Terrace
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Games room
Spa/wellness center
Barber/beauty shop
Table tennis
Currency exchange
Billiards
Valet parking
Darts
Chapel/shrine
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Parking garage
Concierge service
Special diet menus - on request
Snack bar
ATM/cash machine on site
Private beach area
Evening entertainment
Adult only
Entertainment staff
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Beauty Services
Yoga classes
Personal trainer
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Tour/class on local culture
Live music/performance
Themed dinner nights
Broadcast Live sport events
Aerobics
Guest reviews
Cleanliness9.4
Service9.8
Location9.9
Room Quality9.3
Amenities9.4
Value for Money9.3
Food and Beverage8.4
Overall Experience9.8
Guests loved
Excellent serviceBeautiful locationGreat amenities
Could be better
Room for food improvementMinor cleanliness concerns
Guest reviews
Loading reviews…
Location
Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
Children & extra beds
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Internet
WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
See full policy details
- Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
- Please note the Resort does not issue refunds for no-shows or early departures.
- Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
- All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Hyatt Zilara Cancun - All Inclusive - Adults Only?
At Hyatt Zilara Cancun - All Inclusive - Adults Only, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Hyatt Zilara Cancun - All Inclusive - Adults Only allow pets?
No — pets are not allowed at Hyatt Zilara Cancun - All Inclusive - Adults Only.
Is parking available at Hyatt Zilara Cancun - All Inclusive - Adults Only?
Yes — free parking is available at Hyatt Zilara Cancun - All Inclusive - Adults Only.
What is the children and extra bed policy at Hyatt Zilara Cancun - All Inclusive - Adults Only?
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Where is Hyatt Zilara Cancun - All Inclusive - Adults Only located?
Hyatt Zilara Cancun - All Inclusive - Adults Only is located at Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, MX.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.