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JW Marriott Cancun Resort & Spa

Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone · Cancún · MX

JW Marriott Hotels & Resorts

Exceptional

620 reviews

9.1

Smart highlights

Prime location

Central address at Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone.

Guest-rated

Exceptional guest ratings · 9.1/10 (620 reviews).

Great amenities

Features Health or beauty spa nearby · Offsite parking discounted rates available · Fitness facilities (surcharge).

Popular facilities

Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Airport shuttle
24-hour desk

About this hotel

Luxurious Beachfront Oasis

Exclusive Mayan-Inspired Spa: Experience spiritual revitalization at the exclusive spa offering a range of pampering treatments for ultimate relaxation.

Elegant Guestrooms with Stunning Views: Indulge in lavish amenities including flat-panel LCD TVs and luxurious bedding while soaking in breathtaking views of Cancun's white sand beaches and the sparkling Caribbean waters.

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Beachfront Balconies for Serene Relaxation: Unwind on your private balcony overlooking the turquoise waters, a perfect spot to enjoy the beauty of Cancun's beachfront.

Book your stay at JW Marriott Cancun Resort & Spa for a truly rejuvenating and luxurious beach getaway.

Choose your room

No rooms available for these dates. Try different dates.

What this place offers

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Show all 76 amenities
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Chapel/shrine
Hammam
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Coffee Shop on site
Steam room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Supervised childcare/activities
ATM/banking
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Scuba diving on site
Snorkeling on site
Tennis lessons on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Offsite parking discounted rates available
Private beach nearby
Fitness facilities (surcharge)
Internet access
Games
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Beach club nearby (surcharge)
Bicycle-friendly property
Beach toys
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Guest reviews

Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money9.1
Food and Beverage8.1
Overall Experience9.6

Guests loved

Excellent serviceBeautiful resort

Could be better

Food quality needs improvementElevator issues

Guest reviews

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Location

Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancún, MX

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.

Children & extra beds

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children up to and including 11 years old stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

See full policy details
  • Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195. At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/eventsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?

At JW Marriott Cancun Resort & Spa, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does JW Marriott Cancun Resort & Spa allow pets?

No — pets are not allowed at JW Marriott Cancun Resort & Spa.

Is parking available at JW Marriott Cancun Resort & Spa?

Yes — free parking is available at JW Marriott Cancun Resort & Spa.

What is the children and extra bed policy at JW Marriott Cancun Resort & Spa?

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children up to and including 11 years old stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Where is JW Marriott Cancun Resort & Spa located?

JW Marriott Cancun Resort & Spa is located at Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancún, MX.

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