Prime location
Central address at Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone.
JW Marriott Cancun Resort & Spa
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone · Cancún · MX
JW Marriott Hotels & Resorts
Exceptional
657 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.1/10 (657 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Luxurious Beachfront Oasis
Exclusive Mayan-Inspired Spa: Experience spiritual revitalization at the exclusive spa offering a range of pampering treatments for ultimate relaxation.
Elegant Guestrooms with Stunning Views: Indulge in lavish amenities including flat-panel LCD TVs and luxurious bedding while soaking in breathtaking views of Cancun's white sand beaches and the sparkling Caribbean waters.
Show more
Beachfront Balconies for Serene Relaxation: Unwind on your private balcony overlooking the turquoise waters, a perfect spot to enjoy the beauty of Cancun's beachfront.
Book your stay at JW Marriott Cancun Resort & Spa for a truly rejuvenating and luxurious beach getaway.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 81 amenities
Business center
Terrace
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Breakfast in the room
Diving
Massage services
Packed lunches
Games room
Snorkelling
Spa/wellness center
Barber/beauty shop
Currency exchange
Babysitting/child services
Chapel/shrine
Hammam
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Airport shuttle (additional charge)
Shuttle service (additional charge)
Beachfront
Minimarket on site
Concierge service
Special diet menus - on request
ATM/cash machine on site
Water sport facilities on site
Indoor pool
Private beach area
Hot spring bath
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Kids' pool
Steam room
Fitness classes
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Guest reviews
Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money9.1
Food and Beverage8.1
Overall Experience9.6
Guests loved
Excellent serviceBeautiful resort
Could be better
Food quality needs improvementElevator issues
Guest reviews
Loading reviews…
Location
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195.
- At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/eventsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?
At JW Marriott Cancun Resort & Spa, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does JW Marriott Cancun Resort & Spa allow pets?
No — pets are not allowed at JW Marriott Cancun Resort & Spa.
Is parking available at JW Marriott Cancun Resort & Spa?
Yes — free parking is available at JW Marriott Cancun Resort & Spa.
Where is JW Marriott Cancun Resort & Spa located?
JW Marriott Cancun Resort & Spa is located at Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancún, MX.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.