Prime location
Central address at Avenida Sayil SM4A.
Krystal Urban Cancun & Beach Club
Avenida Sayil SM4A, Lote 7 · Cancún · MX
Wonderful
2,800 reviews
Smart highlights
Guest-rated
Wonderful guest ratings · 8.2/10 (2,800 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Convenient Location in Downtown Cancun
Located in the vibrant Malecon area, Krystal Urban Cancun & Beach Club offers a prime location surrounded by top restaurants and businesses.
Refreshing Outdoor Pool and Modern Guestrooms
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Guests can relax and unwind in the refreshing outdoor pool or enjoy the modern amenities in the stylish guestrooms, including free wireless internet and a spacious work desk.
Spectacular City Views and Future Spa & Gym Services
Experience breathtaking views of the city and lush gardens from the hotel. Stay tuned for the upcoming spa and gym services to enhance your stay even further.
Book your stay at Krystal Urban Cancun & Beach Club now for a memorable and convenient experience in Cancun!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Show all 39 amenities
Terrace
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Meeting/banquet facilities
Car hire
Dry cleaning
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Accessible parking
Parking garage
Concierge service
Pool bar
Rooftop pool
Coffee Shop on site
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Sanitized tableware & silverware
Shared stationery like menus, pens are removed
Food delivered to guest room
Process in place to check health of guests
Guest reviews
Cleanliness8.2
Service8.0
Location9.3
Room Quality8.0
Amenities7.6
Value for Money8.5
Food and Beverage7.2
Overall Experience8.8
Guests loved
Excellent locationFriendly and attentive staff (many mentions)Great panoramic views from roomsSpacious roomsNice pool and pleasant atmosphereGood breakfast/amenities mentioned by some guests
Could be better
Occasional water outages affecting showers/toiletsNo fridge/frigobar in some roomsLimited, cold or overpriced breakfast optionsReported rude/unhelpful front desk incidentGym cardio equipment poor or unreliableNoise from exterior and air conditioning in some roomsFirm beds for some guests (subjective)
Guest reviews
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Location
Avenida Sayil SM4A, Lote 7, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Parking available.
See full policy details
- The property has the Stay Safe & Clean Sanitary CertificationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- In the event of an early departure, the property will charge you the full amount for your stay.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Krystal Urban Cancun & Beach Club?
At Krystal Urban Cancun & Beach Club, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Krystal Urban Cancun & Beach Club allow pets?
No — pets are not allowed at Krystal Urban Cancun & Beach Club.
Is parking available at Krystal Urban Cancun & Beach Club?
Yes — parking is available at Krystal Urban Cancun & Beach Club.
Where is Krystal Urban Cancun & Beach Club located?
Krystal Urban Cancun & Beach Club is located at Avenida Sayil SM4A, Lote 7, Cancún, MX.
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