Prime location
Central address at 54 Lieu Giai Street.
Lotte Hotel Hanoi
54 Lieu Giai Street · Hanoi · VN
Lotte Hotels
Exceptional
1,368 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.8/10 (1,368 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious Accommodation with Modern Amenities
Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility, and free parking on site. Guests enjoy free early check-in and late check-out.
Convenient Location and Nearby Attractions
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This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre and 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive.
Exceptional Services and Dining Options
At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental, and tour arrangements. The in-house restaurant serves a delectable selection of local and Western dishes, with room service options available for guests’ convenience.
Book your stay at Lotte Hotel Hanoi for a luxurious and convenient experience.
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What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 78 amenities
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Currency exchange
Babysitting/child services
Non-smoking throughout
Outdoor pool
Shared lounge/TV area
Parking garage
Minimarket on site
Concierge service
ATM/cash machine on site
Indoor pool
Evening entertainment
Nightclub/DJ
Wine/champagne
Coffee Shop on site
Fruits
Kids' pool
Fitness/spa locker rooms
Yoga classes
Fitness classes
Personal trainer
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Guest reviews
Cleanliness9.8
Service10.0
Location10.0
Room Quality9.7
Amenities9.8
Value for Money9.7
Food and Beverage9.7
Overall Experience9.7
Guests loved
Modern facilitiesFriendly staffGreat locationClean rooms
Could be better
Delayed check-in for one guestWeak shower drainage in a tall building
Guest reviews
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Location
54 Lieu Giai Street, Hanoi, VN
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).
Pets
Pets are not allowed.
Children & extra beds
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. People 11 years old and over stay for VND 940,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.
- Please note that maintenance work will be carried out and closed from first Monday of each month, the outdoor swimming pool heating system is typically operated only in Saturdays and Sundays, the operation schedule might be adjusted according to the actual weather conditions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Lotte Hotel Hanoi?
At Lotte Hotel Hanoi, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Lotte Hotel Hanoi allow pets?
No — pets are not allowed at Lotte Hotel Hanoi.
Is parking available at Lotte Hotel Hanoi?
Yes — free parking is available at Lotte Hotel Hanoi.
What is the children and extra bed policy at Lotte Hotel Hanoi?
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. People 11 years old and over stay for VND 940,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Lotte Hotel Hanoi located?
Lotte Hotel Hanoi is located at 54 Lieu Giai Street, Hanoi, VN.
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