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Mandarin Oriental, Guangzhou

389 Tianhe Road · Guangzhou · CN

Mandarin Oriental

Fabulous

594 reviews

9.8

Smart highlights

Prime location

Central address at 389 Tianhe Road.

Guest-rated

Fabulous guest ratings · 9.8/10 (594 reviews).

Great amenities

Features WiFi available · Free WiFi · Parking.

Popular facilities

Free WiFi
Parking
Air conditioning
Fitness
Pool
24-hour desk
Dining
Pet-friendly

About this hotel

Luxurious Accommodations

Experience modern and luxurious rooms at Mandarin Oriental Guangzhou, featuring flat-screen TVs, floor-to-ceiling windows, and elegant decor. Relax in the large bathtub and enjoy the convenience of a coffee machine in your room.

Wellness and Recreation

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Indulge in relaxation at the outdoor pool, wellness centre, and sauna facilities. Stay active at the fitness centre or treat yourself to a soothing massage. The sun terrace offers a perfect spot to unwind after a day of exploring the city.

Fine Dining Options

Savor a culinary journey at Mandarin Oriental with Cantonese cuisine at Jiang by Chef Fei or enjoy prime cuts and fresh seafood at the classic grill restaurant, Ebony. With diverse dining choices, your taste buds are sure to be delighted.

Book now at Mandarin Oriental Guangzhou for a luxurious and unforgettable stay.

Choose your room

Your check-out is before your check-in

You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.

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What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Show all 64 amenities
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Massage services
Spa/wellness center
Currency exchange
Outdoor pool
Private check-in/check-out
Daily housekeeping
Designated smoking area
Parking garage
Concierge service
Special diet menus - on request
Kid meals
Electric vehicle charging station
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Pet bowls
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access

Guest reviews

Cleanliness9.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage9.5
Overall Experience10.0

Guests loved

Exceptional serviceComfortable roomsGreat locationHelpful staff

Could be better

Issues with cleanliness of linensCrowded breakfast service

Guest reviews

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Location

389 Tianhe Road, Guangzhou, CN

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Cancellation terms are shown on each rate, and confirmed before you pay.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets are not allowed.

Parking

Parking available.

See full policy details
  • Guests are required to show a valid government-issued ID card or passport upon check-in.
  • Please note that credits are not applicable for mini-bar, The Mandarin Gift Shop, banquet charges or spa services.
  • Please note that for booking of more than 5 rooms, different policies and additional supplements may apply. Booking for more than 3 rooms with the same guest name is not allowed.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Mandarin Oriental, Guangzhou?

At Mandarin Oriental, Guangzhou, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Mandarin Oriental, Guangzhou allow pets?

No — pets are not allowed at Mandarin Oriental, Guangzhou.

Is parking available at Mandarin Oriental, Guangzhou?

Yes — parking is available at Mandarin Oriental, Guangzhou.

Where is Mandarin Oriental, Guangzhou located?

Mandarin Oriental, Guangzhou is located at 389 Tianhe Road, Guangzhou, CN.

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