Prime location
Central address at No.389.
Mandarin Oriental, Guangzhou
No.389, Tianhe Road · Guangzhou · CN
Mandarin Oriental
Exceptional
557 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.8/10 (557 reviews).
Great amenities
Features Health or beauty spa nearby · Electric bicycle charging station · Fitness facilities (surcharge).
Popular facilities
Spa & wellness
Fitness
Parking
Air conditioning
Pool
Dining
Pet-friendly
Bar
About this hotel
Luxurious Accommodations
Experience modern and luxurious rooms at Mandarin Oriental Guangzhou, featuring flat-screen TVs, floor-to-ceiling windows, and elegant decor. Relax in the large bathtub and enjoy the convenience of a coffee machine in your room.
Wellness and Recreation
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Indulge in relaxation at the outdoor pool, wellness centre, and sauna facilities. Stay active at the fitness centre or treat yourself to a soothing massage. The sun terrace offers a perfect spot to unwind after a day of exploring the city.
Fine Dining Options
Savor a culinary journey at Mandarin Oriental with Cantonese cuisine at Jiang by Chef Fei or enjoy prime cuts and fresh seafood at the classic grill restaurant, Ebony. With diverse dining choices, your taste buds are sure to be delighted.
Book now at Mandarin Oriental Guangzhou for a luxurious and unforgettable stay.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Show all 66 amenities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Massage services
Currency exchange
Solarium
Private check-in/check-out
Concierge service
Kid meals
Fruits
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Free pool cabanas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Garage
Health or beauty spa nearby
Swimming nearby
Electric bicycle charging station
Vegetarian menu options available
Guest reviews
Cleanliness9.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage9.5
Overall Experience10.0
Guests loved
Exceptional serviceComfortable roomsGreat locationHelpful staff
Could be better
Issues with cleanliness of linensCrowded breakfast service
Guest reviews
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Location
No.389, Tianhe Road, Guangzhou, CN
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
Pets
Pets are allowed. Charges may be applicable.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 12 years old stay for CNY 758 per person per night when using an existing bed. People no matter the age stay for CNY 408 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that credits are not applicable for mini-bar, The Mandarin Gift Shop, banquet charges or spa services. Please note that for booking of more than 5 rooms, different policies and additional supplements may apply. Booking for more than 3 rooms with the same guest name is not allowed. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Mandarin Oriental, Guangzhou?
At Mandarin Oriental, Guangzhou, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Mandarin Oriental, Guangzhou allow pets?
Yes — pets are allowed at Mandarin Oriental, Guangzhou. Charges or conditions may apply, confirmed at booking.
What is the children and extra bed policy at Mandarin Oriental, Guangzhou?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 12 years old stay for CNY 758 per person per night when using an existing bed. People no matter the age stay for CNY 408 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Mandarin Oriental, Guangzhou located?
Mandarin Oriental, Guangzhou is located at No.389, Tianhe Road, Guangzhou, CN.
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