Prime location
Central address at C/o Auas and Aviation Streets.
Mercure Hotel Windhoek
C/o Auas and Aviation Streets · Windhoek · NA
Mercure
Very Good
328 reviews
Smart highlights
Guest-rated
Very Good guest ratings · 7.5/10 (328 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Relax in Style at Mercure Hotel Windhoek
Outdoor Pool and Family-Friendly Amenities: Dive into our refreshing outdoor pool or let the kids play in the children's playground while you unwind on the terrace.
Delicious Dining and Cozy Bar: Indulge in a scrumptious meal at our restaurant and sip on your favorite drink at the bar, creating unforgettable moments during your stay.
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Convenience and Comfort: Enjoy modern amenities like free WiFi, private parking, and in-room entertainment. Plus, with tea and coffee facilities in each room, feel at home throughout your stay.
Experience comfort and convenience at Mercure Hotel Windhoek - Book your stay now!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 95 amenities
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Children's playground
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Currency exchange
Babysitting/child services
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Kids' outdoor play equipment
Lockers
Pool with view
Toilet with grab rails
Kid-friendly buffet
Pool bar
Kids' club
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Fitness/spa locker rooms
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
Guest reviews
Cleanliness7.4
Service8.8
Location8.6
Room Quality6.6
Amenities7.6
Value for Money6.0
Food and Beverage8.0
Overall Experience7.8
Guests loved
Friendly, helpful staff (reception and shuttle)Good/varied breakfastConvenient, central locationClean/tidy reception areas and quiet atmosphereAirport shuttle and multiple on-site restaurantsBig-screen TV and generally comfortable stays
Could be better
Price perceived as high; value for money concernsRooms aging: outdated furniture, bathrooms need renovationBreakfast sometimes cold and coffee poor for some guestsNo tap near WC for cleaning after tissue; toilet stains/smell reportedPool closing at sunset; minibar items not always replenishedOccasional problematic service incidents around payment/deposits
Guest reviews
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Location
C/o Auas and Aviation Streets, Windhoek, NA
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 11:00 AM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests under the age of 18 can only check in with a parent or official guardian.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Mercure Hotel Windhoek?
At Mercure Hotel Windhoek, check-in is from 02:00 PM and check-out is until 11:00 AM.
Does Mercure Hotel Windhoek allow pets?
No — pets are not allowed at Mercure Hotel Windhoek.
Is parking available at Mercure Hotel Windhoek?
Yes — free parking is available at Mercure Hotel Windhoek.
Where is Mercure Hotel Windhoek located?
Mercure Hotel Windhoek is located at C/o Auas and Aviation Streets, Windhoek, NA.
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