Prime location
Central address at Carretera Cancun-Chetumal Km 340.
Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340 · Cancún · MX
Palace Resorts
Exceptional
1,132 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.0/10 (1,132 reviews).
Great amenities
Features Health or beauty spa nearby · Offsite parking discounted rates available · Nightclub.
Popular facilities
Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Bar
Airport shuttle
About this hotel
Luxurious Accommodation
Moon Palace Cancun - All Inclusive offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can relax in comfort and style during their stay.
Diverse Dining Options
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Indulge in a culinary journey at Moon Palace Cancun - All Inclusive with a variety of dining choices including American, Brazilian, and Indian cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available.
Fun-Filled Activities
From a children's playground to billiards, table tennis, and mini-golf, this 5-star resort offers entertainment for guests of all ages. Additionally, guests can unwind at the sauna and hot tub after a day of activities.
Book your stay at Moon Palace Cancun - All Inclusive now for an unforgettable experience!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Show all 100 amenities
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Table tennis
Currency exchange
Chapel/shrine
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Kid meals
Kids' outdoor play equipment
Evening entertainment
Public Bath
Entertainment staff
Outdoor furniture
Coffee Shop on site
Fruits
Steam room
Personal trainer
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
Access to health care professionals
24-hour security
Delivered food - securely covered
Key card access
Mobile app for room service
Broadcast Live sport events
Supervised childcare/activities
ATM/banking
Shopping on site
Nightclub
Front desk (limited hours)
Billiards or pool table
Free wired internet
Snack bar/deli
Golfing on site
Playground on site
Scuba diving on site
Snorkeling on site
Tennis lessons on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Private beach nearby
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Concerts/live shows
Clubhouse
Private picnics
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Golf cart
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Beach club nearby (surcharge)
Bicycle-friendly property
Beach toys
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness9.0
Service9.4
Location9.0
Room Quality8.9
Amenities9.0
Value for Money8.9
Food and Beverage9.0
Overall Experience8.9
Guests loved
Outstanding staff interactionsMemorable dining experiencesExcellent activities and entertainment
Guest reviews
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Location
Carretera Cancun-Chetumal Km 340, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Children & extra beds
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Internet
WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
See full policy details
- If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
- Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply.
- Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.
- In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?
At Moon Palace Cancun - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Moon Palace Cancun - All Inclusive allow pets?
No — pets are not allowed at Moon Palace Cancun - All Inclusive.
Is parking available at Moon Palace Cancun - All Inclusive?
Yes — free parking is available at Moon Palace Cancun - All Inclusive.
What is the children and extra bed policy at Moon Palace Cancun - All Inclusive?
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Where is Moon Palace Cancun - All Inclusive located?
Moon Palace Cancun - All Inclusive is located at Carretera Cancun-Chetumal Km 340, Cancún, MX.
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