Prime location
Central address at Carretera Cancun-Chetumal Km 340.
Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340 · Cancún · MX
Palace Resorts
Exceptional
1,153 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.0/10 (1,153 reviews).
Great amenities
Features WiFi available · Free WiFi · Parking.
Popular facilities
Free WiFi
Parking
Air conditioning
Fitness
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Luxurious Accommodation
Moon Palace Cancun - All Inclusive offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can relax in comfort and style during their stay.
Diverse Dining Options
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Indulge in a culinary journey at Moon Palace Cancun - All Inclusive with a variety of dining choices including American, Brazilian, and Indian cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available.
Fun-Filled Activities
From a children's playground to billiards, table tennis, and mini-golf, this 5-star resort offers entertainment for guests of all ages. Additionally, guests can unwind at the sauna and hot tub after a day of activities.
Book your stay at Moon Palace Cancun - All Inclusive now for an unforgettable experience!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Show all 110 amenities
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Fishing
Cycling
Airport shuttle
Safety deposit box
Bar
Tour desk
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Car hire
Children's playground
Sauna
Dry cleaning
Breakfast in the room
Diving
Games room
Snorkelling
Spa/wellness center
Barber/beauty shop
Table tennis
Currency exchange
Mini golf
Babysitting/child services
Billiards
Valet parking
Chapel/shrine
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Beachfront
Minimarket on site
Concierge service
Special diet menus - on request
Kid meals
Snack bar
Kids' outdoor play equipment
Water park
ATM/cash machine on site
Lockers
Water sport facilities on site
Indoor play area
Private beach area
Kid-friendly buffet
Evening entertainment
Public Bath
Pool bar
Kids' club
Nightclub/DJ
Entertainment staff
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Kids' pool
Steam room
Fitness/spa locker rooms
Yoga classes
Tennis equipment
Personal trainer
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
Access to health care professionals
24-hour security
Delivered food - securely covered
Key card access
Mobile app for room service
Live music/performance
Broadcast Live sport events
Guest reviews
Cleanliness9.0
Service9.4
Location9.0
Room Quality8.9
Amenities9.0
Value for Money8.9
Food and Beverage9.0
Overall Experience8.9
Guests loved
Outstanding staff interactionsMemorable dining experiencesExcellent activities and entertainment
Guest reviews
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Location
Carretera Cancun-Chetumal Km 340, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Children & extra beds
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Internet
WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
See full policy details
- If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
- Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply.
- Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.
- In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?
At Moon Palace Cancun - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Moon Palace Cancun - All Inclusive allow pets?
No — pets are not allowed at Moon Palace Cancun - All Inclusive.
Is parking available at Moon Palace Cancun - All Inclusive?
Yes — free parking is available at Moon Palace Cancun - All Inclusive.
What is the children and extra bed policy at Moon Palace Cancun - All Inclusive?
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Where is Moon Palace Cancun - All Inclusive located?
Moon Palace Cancun - All Inclusive is located at Carretera Cancun-Chetumal Km 340, Cancún, MX.
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