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Read the Cancún, Mexico travel guide

Moon Palace Cancun - All Inclusive

Carretera Cancun-Chetumal Km. 340 · Cancún · MX

Palace Resorts

Exceptional

1,153 reviews

9.0

Smart highlights

Prime location

Central address at Carretera Cancun-Chetumal Km. 340.

Guest-rated

Exceptional guest ratings · 9.0/10 (1,153 reviews).

Quality stay

Rated 5 stars with curated amenities and service.

Popular facilities

Free WiFi
Parking
Air conditioning
Fitness
Pool
24-hour desk
Dining
Airport shuttle

About this hotel

Luxurious Accommodation

Moon Palace Cancun - All Inclusive offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can relax in comfort and style during their stay.

Diverse Dining Options

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Indulge in a culinary journey at Moon Palace Cancun - All Inclusive with a variety of dining choices including American, Brazilian, and Indian cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available.

Fun-Filled Activities

From a children's playground to billiards, table tennis, and mini-golf, this 5-star resort offers entertainment for guests of all ages. Additionally, guests can unwind at the sauna and hot tub after a day of activities.

Book your stay at Moon Palace Cancun - All Inclusive now for an unforgettable experience!

Choose your room

No rooms available for these dates. Try different dates.

Guest reviews

Cleanliness9.0
Service9.4
Location9.0
Room Quality8.9
Amenities9.0
Value for Money8.9
Food and Beverage9.0
Overall Experience8.9

Guests loved

Outstanding staff interactionsMemorable dining experiencesExcellent activities and entertainment

Guest reviews

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Location

Carretera Cancun-Chetumal Km. 340, Cancún, MX

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Children & extra beds

Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.

Parking

Free private parking is possible at a location nearby (reservation is not needed).

See full policy details
  • If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
  • Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply.
  • Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.
  • In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?

At Moon Palace Cancun - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Moon Palace Cancun - All Inclusive allow pets?

No — pets are not allowed at Moon Palace Cancun - All Inclusive.

Is parking available at Moon Palace Cancun - All Inclusive?

Yes — free parking is available at Moon Palace Cancun - All Inclusive.

What is the children and extra bed policy at Moon Palace Cancun - All Inclusive?

Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

Where is Moon Palace Cancun - All Inclusive located?

Moon Palace Cancun - All Inclusive is located at Carretera Cancun-Chetumal Km. 340, Cancún, MX.

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