Prime location
Central address at Carretera Cancun-Chetumal Km. 36.5 EDF A.
Moon Palace Nizuc - All Inclusive
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500, Mexico · Cancún · MX
Palace Resorts
Wonderful
309 reviews
Smart highlights
Guest-rated
Wonderful guest ratings · 8.6/10 (309 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Luxurious Accommodation
Experience 5-star luxury at Moon Palace Nizuc - All Inclusive. Indulge in spacious rooms, a spa center, and a beautiful terrace for relaxation.
Gourmet Dining
Show more
Savor exquisite meals at the on-site restaurant and enjoy a buffet breakfast during your stay. With room service available, culinary delights are just a call away.
Top-notch Amenities
From a fitness center to a garden, this resort has it all. Stay connected with free WiFi, unwind at the bar, or seek assistance from the 24-hour front desk for a seamless stay.
Book now to elevate your Cancún experience at Moon Palace Nizuc - All Inclusive.
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 145 amenities
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Car hire
Children's playground
Canoeing
Dry cleaning
Breakfast in the room
Massage services
Games room
Snorkelling
Spa/wellness center
Barber/beauty shop
Currency exchange
Mini golf
Babysitting/child services
Billiards
Valet parking
Solarium
Chapel/shrine
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Beachfront
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
Kids' outdoor play equipment
Water park
ATM/cash machine on site
Lockers
Pool with view
Water sport facilities on site
Toilet with grab rails
Indoor play area
Private beach area
Kid-friendly buffet
Evening entertainment
Lower bathroom sink
Public Bath
Higher level toilet
Pool bar
Kids' club
Nightclub/DJ
Entertainment staff
Water slide
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Spa/wellness center services
Kids' pool
Steam room
Beauty Services
Fitness/spa locker rooms
Yoga classes
Tennis equipment
Manicure
Pedicure
Fitness classes
Personal trainer
Hair Salon Services
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Bike tours
Mobile app for room service
Live music/performance
Themed dinner nights
Broadcast Live sport events
Cooking class
Movie nights
Aerobics
Guest reviews
Cleanliness7.7
Service9.2
Location8.8
Room Quality7.7
Amenities9.2
Value for Money8.7
Food and Beverage8.7
Overall Experience8.7
Guests loved
Friendly staffVariety of activities
Could be better
Ants in the roomSeaweed at the beach
Guest reviews
Loading reviews…
Location
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500, Mexico, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Please present the same credit card used to guarantee your booking when checking in.
- The name on the credit card used for the booking should correspond to the guest staying at the property.
- Please note that the guest who made the booking must also be present at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Moon Palace Nizuc - All Inclusive?
At Moon Palace Nizuc - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Moon Palace Nizuc - All Inclusive allow pets?
No — pets are not allowed at Moon Palace Nizuc - All Inclusive.
Is parking available at Moon Palace Nizuc - All Inclusive?
Yes — free parking is available at Moon Palace Nizuc - All Inclusive.
Where is Moon Palace Nizuc - All Inclusive located?
Moon Palace Nizuc - All Inclusive is located at Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500, Mexico, Cancún, MX.
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.