Prime location
Central address at Carretera Federal Chetumal- Puerto Juarez Km 282.
Occidental at Xcaret Destination - All Inclusive
Carretera Federal Chetumal- Puerto Juarez Km 282, 307 · Playa del Carmen · MX
Occidental Hotels and Resorts by Barcelo Hotel Group
Excellent
2,294 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.2/10 (2,294 reviews).
Great amenities
Features Health or beauty spa nearby · Offsite parking discounted rates available · Nightclub.
Popular facilities
Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
Bar
24-hour desk
About this hotel
Family-Friendly Activities and Facilities
The Occidental at Xcaret Destination offers a wide range of activities suitable for the entire family, from supervised children's programs to snorkeling lessons. With 7 swimming pools, spa services, and a nightclub, there is something for everyone to enjoy.
Unlimited Xcaret Xperience Package
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Guests can elevate their experience with the Occidental Unlimited Xcaret Xperience (UXX) package, which grants unlimited access to the renowned Xcaret Park. With over 40 exhibits and attractions, this package ensures a memorable stay filled with adventure and exploration.
Culinary Delights and Entertainment
Indulge in a culinary journey at the resort's 11 restaurants and 10 bars, including a disco for vibrant nightlife. From D'Oriental to El Pescador, each dining venue offers a unique gastronomic experience.
Experience the best of both worlds at Occidental at Xcaret Destination - book now for an unforgettable stay!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Show all 89 amenities
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Car hire
Sauna
Massage services
Table tennis
Currency exchange
Darts
Shared lounge/TV area
Board games/puzzles
Concierge service
Wheelchair accessible
Evening entertainment
Salt-water pool
Entertainment staff
Outdoor furniture
Fruits
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Process in place to check health of guests
Access to health care professionals
24-hour security
Security alarm
Key card access
Bingo
Supervised childcare/activities
ATM/banking
Shopping on site
Television in common areas
Nightclub
Front desk (limited hours)
Billiards or pool table
Free wired internet
Snack bar/deli
Playground on site
Snorkeling on site
Tennis lessons on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Private beach nearby
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Concerts/live shows
Clubhouse
Wine release events
Exercise/lap pool
Japanese garden
Secured parking
Golf cart
Health or beauty spa nearby
Swimming nearby
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Beach toys
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible train station shuttle
No accessible train station shuttle
Guest reviews
Cleanliness7.8
Service9.3
Location9.3
Room Quality7.7
Amenities8.8
Value for Money7.7
Food and Beverage6.8
Overall Experience8.3
Guests loved
Beautiful locationFriendly staff
Could be better
Poor food qualityCleanliness issues
Guest reviews
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Location
Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Playa del Carmen, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free public parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Children & extra beds
Children of any age are allowed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
Pets are not allowed.
See full policy details
- Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Please note long pants are obligatory at all specialty restaurants. Shorts, sleeveless shirts and beach sandals are not allowed. The bars and restaurants serve both national and international drinks. If you would like a particular brand, it might be available at an extra charge. 24 Hour All Inclusive Please note that children from 0 to 1 years old can stay for free. The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?
At Occidental at Xcaret Destination - All Inclusive, check-in is from 03:00 PM and check-out is until 11:00 AM.
Does Occidental at Xcaret Destination - All Inclusive allow pets?
No — pets are not allowed at Occidental at Xcaret Destination - All Inclusive.
Is parking available at Occidental at Xcaret Destination - All Inclusive?
Yes — free parking is available at Occidental at Xcaret Destination - All Inclusive.
What is the children and extra bed policy at Occidental at Xcaret Destination - All Inclusive?
Children of any age are allowed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Where is Occidental at Xcaret Destination - All Inclusive located?
Occidental at Xcaret Destination - All Inclusive is located at Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Playa del Carmen, MX.
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