Prime location
Central address at Carretera Federal Chetumal.
Ocean Maya Royale Adults Only - All Inclusive
Carretera Federal Chetumal, km. 299 · Playa del Carmen · MX
H10 Hotels
Excellent
1,219 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.8/10 (1,219 reviews).
Quality stay
Rated 5 stars with curated amenities and service.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious Oceanfront Accommodations
Offering endless activities, international on-site dining, and full-service spa treatments, Ocean Maya Royale provides a stunning oceanfront escape. Guests can revel in direct beach access in the heart of the Mayan Riviera, conveniently located near Cozumel and Cancun.
Diverse Dining Options and Entertainment
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Sample a wide array of dining options at Ocean Maya Royale, from authentic Japanese cuisine to traditional Mexican dishes. Unwind with nightly live entertainment or bask in the luxury of the resort's 2 oceanfront swimming pools.
Adventure and Relaxation
Explore the on-site scuba diving center and daily organized activities, or venture into the surrounding area for jet skiing, guided jungle tours, and world-class snorkeling at the nearby coral reefs. Ocean Maya Royale offers the perfect blend of adventure and relaxation for your getaway.
Ready to experience the ultimate oceanfront retreat? Book your stay at Ocean Maya Royale now!
Choose your room
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Guest reviews
Cleanliness8.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage8.3
Overall Experience8.8
Guests loved
Friendly staffGreat locationComfortable rooms
Could be better
Cleanliness issuesLimited food variety
Guest reviews
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Location
Carretera Federal Chetumal, km. 299, Playa del Carmen, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free public parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Children & extra beds
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets
Pets are not allowed.
See full policy details
- Upon check-in, photo identification and a credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges.
- Please note that starting from May 1, 2011, this will be an Adults-Only hotel. No children will be allowed.
- Please be aware that when booking a rate where payment is due prior to arrival, the property will send detailed payment instructions along with a link to a secure payment platform.
- Environmental Sanitation Tax: It is a government-mandated payment for an environmental fee. All resorts in the Mexican Caribbean are collecting this tax for all guests at check-in.
- The amount (collected in Pesos) is approximately $2.55 per night in US Dollars. The amount may vary according to the room's exchange rate and occupancy per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Ocean Maya Royale Adults Only - All Inclusive?
At Ocean Maya Royale Adults Only - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Ocean Maya Royale Adults Only - All Inclusive allow pets?
No — pets are not allowed at Ocean Maya Royale Adults Only - All Inclusive.
Is parking available at Ocean Maya Royale Adults Only - All Inclusive?
Yes — free parking is available at Ocean Maya Royale Adults Only - All Inclusive.
What is the children and extra bed policy at Ocean Maya Royale Adults Only - All Inclusive?
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Where is Ocean Maya Royale Adults Only - All Inclusive located?
Ocean Maya Royale Adults Only - All Inclusive is located at Carretera Federal Chetumal, km. 299, Playa del Carmen, MX.
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