Prime location
Central address at Carretera Federal Chetumal.
Ocean Maya Royale Adults Only - All Inclusive
Carretera Federal Chetumal, Km 299 · Playa del Carmen · MX
H10 Hotels
Excellent
1,203 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.8/10 (1,203 reviews).
Great amenities
Features Health or beauty spa nearby · Offsite parking discounted rates available · Fitness facilities (surcharge).
Popular facilities
Spa & wellness
Parking
Fitness
Air conditioning
Pool
Dining
24-hour desk
Free WiFi
About this hotel
Luxurious Oceanfront Accommodations
Offering endless activities, international on-site dining, and full-service spa treatments, Ocean Maya Royale provides a stunning oceanfront escape. Guests can revel in direct beach access in the heart of the Mayan Riviera, conveniently located near Cozumel and Cancun.
Diverse Dining Options and Entertainment
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Sample a wide array of dining options at Ocean Maya Royale, from authentic Japanese cuisine to traditional Mexican dishes. Unwind with nightly live entertainment or bask in the luxury of the resort's 2 oceanfront swimming pools.
Adventure and Relaxation
Explore the on-site scuba diving center and daily organized activities, or venture into the surrounding area for jet skiing, guided jungle tours, and world-class snorkeling at the nearby coral reefs. Ocean Maya Royale offers the perfect blend of adventure and relaxation for your getaway.
Ready to experience the ultimate oceanfront retreat? Book your stay at Ocean Maya Royale now!
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No rooms available for these dates. Try different dates.
What this place offers
Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Show all 70 amenities
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Currency exchange
Concierge service
Evening entertainment
Adult only
Entertainment staff
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
24-hour security
Delivered food - securely covered
Mobile app for room service
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Snorkeling on site
Tennis lessons on site
Free pool cabanas
Offsite parking discounted rates available
Private beach nearby
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Beach toys
Guest reviews
Cleanliness8.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage8.3
Overall Experience8.8
Guests loved
Friendly staffGreat locationComfortable rooms
Could be better
Cleanliness issuesLimited food variety
Guest reviews
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Location
Carretera Federal Chetumal, Km 299, Playa del Carmen, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free public parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Children & extra beds
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets
Pets are not allowed.
See full policy details
- Upon check-in, photo identification and a credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that starting from May 1, 2011, this will be an Adults-Only hotel. No children will be allowed. Please be aware that when booking a rate where payment is due prior to arrival, the property will send detailed payment instructions along with a link to a secure payment platform. Environmental Sanitation Tax: It is a government-mandated payment for an environmental fee. All resorts in the Mexican Caribbean are collecting this tax for all guests at check-in. The amount (collected in Pesos) is approximately $2.55 per night in US Dollars. The amount may vary according to the room's exchange rate and occupancy per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Ocean Maya Royale Adults Only - All Inclusive?
At Ocean Maya Royale Adults Only - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Ocean Maya Royale Adults Only - All Inclusive allow pets?
No — pets are not allowed at Ocean Maya Royale Adults Only - All Inclusive.
Is parking available at Ocean Maya Royale Adults Only - All Inclusive?
Yes — free parking is available at Ocean Maya Royale Adults Only - All Inclusive.
What is the children and extra bed policy at Ocean Maya Royale Adults Only - All Inclusive?
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Where is Ocean Maya Royale Adults Only - All Inclusive located?
Ocean Maya Royale Adults Only - All Inclusive is located at Carretera Federal Chetumal, Km 299, Playa del Carmen, MX.
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