Prime location
Central address at Carretera Federal Chetumal.
Ocean Maya Royale Adults Only - All Inclusive
Carretera Federal Chetumal, Km 299 · Playa del Carmen · MX
H10 Hotels
Excellent
1,232 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.8/10 (1,232 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious Oceanfront Accommodations
Offering endless activities, international on-site dining, and full-service spa treatments, Ocean Maya Royale provides a stunning oceanfront escape. Guests can revel in direct beach access in the heart of the Mayan Riviera, conveniently located near Cozumel and Cancun.
Diverse Dining Options and Entertainment
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Sample a wide array of dining options at Ocean Maya Royale, from authentic Japanese cuisine to traditional Mexican dishes. Unwind with nightly live entertainment or bask in the luxury of the resort's 2 oceanfront swimming pools.
Adventure and Relaxation
Explore the on-site scuba diving center and daily organized activities, or venture into the surrounding area for jet skiing, guided jungle tours, and world-class snorkeling at the nearby coral reefs. Ocean Maya Royale offers the perfect blend of adventure and relaxation for your getaway.
Ready to experience the ultimate oceanfront retreat? Book your stay at Ocean Maya Royale now!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 72 amenities
Business center
Garden
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Car hire
Sauna
Massage services
Games room
Snorkelling
Spa/wellness center
Barber/beauty shop
Currency exchange
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Beachfront
Concierge service
Snack bar
ATM/cash machine on site
Private beach area
Evening entertainment
Adult only
Pool bar
Entertainment staff
Coffee Shop on site
Beach
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
24-hour security
Delivered food - securely covered
Mobile app for room service
Themed dinner nights
Movie nights
Guest reviews
Cleanliness8.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage8.3
Overall Experience8.8
Guests loved
Friendly staffGreat locationComfortable rooms
Could be better
Cleanliness issuesLimited food variety
Guest reviews
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Location
Carretera Federal Chetumal, Km 299, Playa del Carmen, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Parking
Free public parking is possible on site (reservation is not needed).
Internet
WiFi is available in all areas and is free of charge.
Children & extra beds
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets
Pets are not allowed.
See full policy details
- Upon check-in, photo identification and a credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges.
- Please note that starting from May 1, 2011, this will be an Adults-Only hotel. No children will be allowed.
- Please be aware that when booking a rate where payment is due prior to arrival, the property will send detailed payment instructions along with a link to a secure payment platform.
- Environmental Sanitation Tax: It is a government-mandated payment for an environmental fee. All resorts in the Mexican Caribbean are collecting this tax for all guests at check-in.
- The amount (collected in Pesos) is approximately $2.55 per night in US Dollars. The amount may vary according to the room's exchange rate and occupancy per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Ocean Maya Royale Adults Only - All Inclusive?
At Ocean Maya Royale Adults Only - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Ocean Maya Royale Adults Only - All Inclusive allow pets?
No — pets are not allowed at Ocean Maya Royale Adults Only - All Inclusive.
Is parking available at Ocean Maya Royale Adults Only - All Inclusive?
Yes — free parking is available at Ocean Maya Royale Adults Only - All Inclusive.
What is the children and extra bed policy at Ocean Maya Royale Adults Only - All Inclusive?
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Where is Ocean Maya Royale Adults Only - All Inclusive located?
Ocean Maya Royale Adults Only - All Inclusive is located at Carretera Federal Chetumal, Km 299, Playa del Carmen, MX.
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