Prime location
Central address at 747 West Bay Road.
Palm Heights
747 West Bay Road · George Town · KY
Exceptional
269 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 10.0/10 (269 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Pet-friendly
About this hotel
Luxurious Beachfront Accommodation
Palm Heights in George Town offers a 5-star experience with free bikes, a sparkling outdoor pool, and a well-equipped fitness centre. Guests can unwind in the hot tub or dance the night away at the hotel's nightclub.
Gourmet Dining and Diverse Cuisine
Show more
Indulge in a delicious breakfast with various options at the property's restaurant, which serves Caribbean, Pizza, and Seafood dishes. Special dietary requests are catered to with vegetarian, dairy-free, and vegan choices available.
Exciting Activities and Multilingual Service
Enjoy a game of table tennis or explore the area through popular activities like hiking and snorkelling. The 24-hour front desk staff, fluent in English, Spanish, French, and Italian, ensure a seamless stay.
Experience luxury and relaxation at Palm Heights - Book your stay now!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 122 amenities
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Laundry
Luggage storage
Fishing
Express check-in/check-out
Cycling
Safety deposit box
Bar
Fax/photocopying
Tour desk
Horse riding
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Canoeing
Dry cleaning
Breakfast in the room
Diving
Massage services
Windsurfing
Snorkelling
Spa/wellness center
Table tennis
Currency exchange
Babysitting/child services
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Board games/puzzles
Beachfront
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Snack bar
Kids' outdoor play equipment
Heated pool
Water sport facilities on site
Toilet with grab rails
Private beach area
Evening entertainment
Lower bathroom sink
Higher level toilet
Nightclub/DJ
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Coffee Shop on site
Fruits
Pet bowls
Yoga classes
Pet basket
Fitness classes
Personal trainer
Visual aids: Braille
Auditory guidance
Beach
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Tour/class on local culture
Mobile app for room service
Live music/performance
Broadcast Live sport events
Happy hour
Aerobics
Guest reviews
Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0
Guests loved
Exceptional serviceBeautiful locationHigh-quality food and amenitiesClean and spacious rooms
Could be better
Room quality felt slightly below luxury standards
Guest reviews
Loading reviews…
Location
747 West Bay Road, George Town, KY
Hotel policies
Check-in
From 04:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Palm Heights?
At Palm Heights, check-in is from 04:00 PM and check-out is until 12:00 PM.
Does Palm Heights allow pets?
No — pets are not allowed at Palm Heights.
Is parking available at Palm Heights?
Yes — free parking is available at Palm Heights.
Where is Palm Heights located?
Palm Heights is located at 747 West Bay Road, George Town, KY.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.