Prime location
Central address at Diani Beach.
Papillon Lagoon Reef Hotel
Diani Beach, Diani · Diani Beach · KE
Very good
554 reviews
Smart highlights
Guest-rated
Very good guest ratings · 7.8/10 (554 reviews).
Great amenities
Features Fitness facilities · WiFi available · Parking.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle
About this hotel
Luxurious Beachfront Setting
Set on Diani Beach, Papillon Lagoon Reef offers a picturesque escape with stunning views of the Indian Ocean from the outdoor pool, beach bar, and restaurant terrace.
Diverse Dining Options
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Indulge in a culinary journey at the Baobab buffet restaurant serving Kenyan and international dishes or enjoy breakfast and lunch at the Poolside Bistro Restaurant. Don't forget to grab a drink at the swim-up pool bar!
Abundance of Activities
From diving and tennis to massages and evening entertainment, this hotel provides a wide range of activities for guests of all ages. Plus, the convenient location allows easy access to shopping and exploring in Diani and Mombasa.
Ready to experience paradise at Papillon Lagoon Reef? Book your stay now for an unforgettable beachfront getaway!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Show all 72 amenities
Family rooms
Garden
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Tour desk
Golf course
Tennis court
Children's playground
Diving
Massage services
Games room
Snorkelling
Barber/beauty shop
Table tennis
Currency exchange
Babysitting/child services
Darts
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Designated smoking area
Airport shuttle (additional charge)
Beachfront
Special diet menus - on request
Kid-friendly buffet
Entertainment staff
Sun loungers or beach chairs
Sun umbrellas
Fruits
Kids' pool
Beauty Services
Tennis equipment
Hair Salon Services
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guest room sealed after cleaning
Physical distancing in dining areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Thermometers for guests provided by property
Tour/class on local culture
Live music/performance
Themed dinner nights
Aerobics
Guest reviews
Cleanliness8.5
Service8.2
Location9.2
Room Quality6.5
Amenities8.0
Value for Money8.5
Food and Beverage7.0
Overall Experience6.5
Guests loved
Excellent beachfront/oceanfront location and beautiful gardensFriendly and helpful staff (housekeeping praised)Clean pools and sun loungers; daily towel/linen serviceStrong entertainment programme and family-friendly activitiesGood value for money reported by several guests
Could be better
Rooms aging/outdated; some lack fridge and TVFood sometimes lacks variety or is inconsistentFront desk/reception reported as abrupt or rude by some guestsOccasional wildlife issues (monkeys taking food; hawks on the beach)Some facilities small or dated (gym); occasional awkward housekeeping timing
Guest reviews
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Location
Diani Beach, Diani, Diani Beach, KE
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 10:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Free parking available.
See full policy details
- You must show a valid photo ID and credit card upon check-in. The name on the credit card must match the name of one of the guests.
- If the credit card is declined or invalid, or if a booking is made for arrival the following day or weekend arrivals, you may be asked to pay upon check-in.
- Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
- Guests are requested to dress smart casual for dinner,long trousers and shoes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Papillon Lagoon Reef Hotel?
At Papillon Lagoon Reef Hotel, check-in is from 02:00 PM and check-out is until 10:00 AM.
Does Papillon Lagoon Reef Hotel allow pets?
No — pets are not allowed at Papillon Lagoon Reef Hotel.
Is parking available at Papillon Lagoon Reef Hotel?
Yes — free parking is available at Papillon Lagoon Reef Hotel.
Where is Papillon Lagoon Reef Hotel located?
Papillon Lagoon Reef Hotel is located at Diani Beach, Diani, Diani Beach, KE.
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