Prime location
Central address at Rua Jau.
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
Rua Jau, 54 · Lisbon · PT
Pestana Hotel & Resorts
Exceptional
2,694 reviews
Smart highlights
Guest-rated
Exceptional guest ratings · 9.0/10 (2,694 reviews).
Great amenities
Features WiFi available · Free WiFi · Parking.
Popular facilities
Free WiFi
Parking
Air conditioning
Fitness
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious 19th-Century Palace Setting:
The 5-star Pestana Palace Hotel, a restored 19th-century palace, offers a unique experience with private parklands and stunning views of the Tagus River. Each elegantly furnished room provides a flat-screen TV, minibar, and some boast a balcony overlooking the lush gardens.
Exquisite Dining and Wellness Facilities:
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Indulge in traditional Portuguese dishes at the sophisticated on-site restaurant or enjoy light refreshments at the poolside restaurant. Relax and rejuvenate at the sauna, wellness centre, steam bath, and hot tub. The hotel also features 2 swimming pools for your enjoyment.
Convenient Amenities and Nearby Attractions:
With a business centre on-site, Pestana Palace Hotel caters to all your needs. Explore nearby attractions like the Belém Tower and the Hieronimyte Museum. Book now to experience luxury and relaxation at Pestana Palace Hotel & National Monument.
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What this place offers
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Show all 67 amenities
Garden
Lift / Elevator
Laundry
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Children's playground
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Currency exchange
Babysitting/child services
Valet parking
Chapel/shrine
Hammam
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Accessible parking
Parking garage
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Electric vehicle charging station
Indoor pool
Emergency cord in bathroom
Outdoor furniture
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Access to health care professionals
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Mobile app for room service
Guest reviews
Cleanliness8.2
Service9.7
Location9.2
Room Quality9.2
Amenities9.7
Value for Money8.7
Food and Beverage7.7
Overall Experience9.7
Guests loved
Charming hotelIncredible amenitiesFriendly staff
Could be better
Noise in the roomBreakfast quality disappointingCleanliness issues reported
Guest reviews
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Location
Rua Jau, 54, Lisbon, PT
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Parking
Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children from 3 years old to 12 years old stay for € 60 per person per night when using an existing bed. Children from 3 years old to 12 years old stay for € 60 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- All children under 12 can only access the Spa pool when accompanied by an adult.
- Guests should specify their preference for bedding for any type of room prior to arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the hotel.
- For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.
- When booking half board, note that drinks are not included.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
At Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World allow pets?
No — pets are not allowed at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World.
What is the children and extra bed policy at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children from 3 years old to 12 years old stay for € 60 per person per night when using an existing bed. Children from 3 years old to 12 years old stay for € 60 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World located?
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is located at Rua Jau, 54, Lisbon, PT.
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