Prime location
Central address at Calle Reina Esquina Mendez Vigo & Union.
Ponce Plaza Hotel & Casino
Calle Reina Esquina Mendez Vigo & Union · Ponce · PR
Excellent
994 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.9/10 (994 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Pet-friendly
Bar
About this hotel
Central Location in Historic Downtown Ponce:
Located in the heart of historic downtown Ponce, Puerto Rico, Ponce Plaza Hotel & Casino offers easy access to cultural attractions like the Ponce Museum of Art and Plaza Degetau, making it the perfect base for exploring the city.
Elegant Accommodations and Amenities:
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Experience comfort and style in every room at Ponce Plaza Hotel & Casino, featuring modern décor, 32-inch flat-screen TVs, coffee facilities, and in-room safes. Relax by the outdoor pool with a sundeck, work out at the on-site gym, or enjoy convenient services like laundry facilities.
Dining Options and Entertainment:
Indulge in international cuisine at Lola Eclectic Cuisine restaurant, grab a coffee at Melao coffee shop, or unwind at Viva bar. With indoor and outdoor seating options, guests can savor delicious meals and drinks without leaving the hotel.
Book your stay at Ponce Plaza Hotel & Casino for a memorable experience in Ponce, Puerto Rico!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Show all 75 amenities
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Karaoke
Casino
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Accessible parking
Parking garage
Minimarket on site
Concierge service
Wheelchair accessible
Kid meals
ATM/cash machine on site
Electric vehicle charging station
Vending machine - drinks
Toilet with grab rails
Vending machine - snacks
Lower bathroom sink
Public Bath
Higher level toilet
Swimming pool toys
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Key access
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Breakfast takeaway containers
Key card access
Bingo
Guest reviews
Cleanliness8.6
Service9.2
Location9.4
Room Quality8.7
Amenities8.6
Value for Money8.4
Food and Beverage9.1
Overall Experience9.2
Guests loved
Excellent location and views (Castillo Serrallés, central placement)Friendly, attentive staff and good serviceComfortable, modern rooms with helpful in-room amenities (microwave, refrigerator)Strong breakfast and attractive hotel bar/loungeCasino on site and good parking infrastructure (though paid)
Could be better
Parking is paid and validation/charges caused confusionBathroom/shower maintenance issues (water leaking from shower, grout/tiles needing attention)Pool placement near an open parking access and an industrial AC unit is unappealing to someOccasional noisy surroundings (near plaza/construction) and at least one report of very delayed breakfast service
Guest reviews
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Location
Calle Reina Esquina Mendez Vigo & Union, Ponce, PR
Hotel policies
Check-in
From 04:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Parking available.
See full policy details
- A $100 incidental fee will be hold on the guest credit card at checking.
- The hotel is currently renovating the guest rooms. This is being done by floor. But we remain open with three operational floors. We apologize for any inconvenience this may cause. Renovation work is done from 07:00 to 15:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Ponce Plaza Hotel & Casino?
At Ponce Plaza Hotel & Casino, check-in is from 04:00 PM and check-out is until 11:00 AM.
Does Ponce Plaza Hotel & Casino allow pets?
No — pets are not allowed at Ponce Plaza Hotel & Casino.
Is parking available at Ponce Plaza Hotel & Casino?
Yes — parking is available at Ponce Plaza Hotel & Casino.
Where is Ponce Plaza Hotel & Casino located?
Ponce Plaza Hotel & Casino is located at Calle Reina Esquina Mendez Vigo & Union, Ponce, PR.
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