Prime location
Central address at 1135 Arawa St.
Pullman Rotorua
1135 Arawa St · Rotorua · NZ
Pullman Hotels and Resorts
Excellent
2,578 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.3/10 (2,578 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
24-hour desk
Dining
Bar
Spa & wellness
About this hotel
Luxurious Accommodation
Experience 5-star luxury at Pullman Rotorua, offering elegant rooms with free WiFi and 24-hour room service.
Convenient Amenities
Show more
Enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at your disposal during your stay.
Prime Location
Located just a short distance from Rotorua International Stadium and key attractions like Hell's Gate Thermal Park, Pullman Rotorua is the perfect base for exploring the beauty of Rotorua.
For an unforgettable stay in Rotorua, book your room at Pullman Rotorua now and indulge in luxury and convenience.
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Show all 68 amenities
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Valet parking
Non-smoking throughout
Private parking
Daily housekeeping
Accessible parking
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Electric vehicle charging station
Toilet with grab rails
Higher level toilet
Outdoor furniture
Wine/champagne
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Mobile app for room service
Happy hour
Guest reviews
Cleanliness7.9
Service7.9
Location9.5
Room Quality8.4
Amenities8.4
Value for Money7.9
Food and Beverage7.4
Overall Experience8.9
Guests loved
Great locationFriendly staff
Could be better
Cleanliness issuesPoor service at times
Guest reviews
Loading reviews…
Location
1135 Arawa St, Rotorua, NZ
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Parking
Private parking is possible on site (reservation is not needed) and costs NZD 59 per day.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. Children up to and including 10 years old stay for NZD 130 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Pullman Rotorua?
At Pullman Rotorua, check-in is from 02:00 PM and check-out is until 11:00 AM.
Does Pullman Rotorua allow pets?
No — pets are not allowed at Pullman Rotorua.
What is the children and extra bed policy at Pullman Rotorua?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. Children up to and including 10 years old stay for NZD 130 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Pullman Rotorua located?
Pullman Rotorua is located at 1135 Arawa St, Rotorua, NZ.
AI
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.