Prime location
Central address at 1135 Arawa St.
Pullman Rotorua
1135 Arawa St · Rotorua · NZ
Pullman Hotels and Resorts
Excellent
2,513 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.3/10 (2,513 reviews).
Great amenities
Features Electric bicycle charging station · Fitness facilities (surcharge) · Parking.
Popular facilities
Fitness
Parking
Air conditioning
Dining
Bar
24-hour desk
Free WiFi
Electric bicycle charging station
About this hotel
Luxurious Accommodation
Experience 5-star luxury at Pullman Rotorua, offering elegant rooms with free WiFi and 24-hour room service.
Convenient Amenities
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Enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at your disposal during your stay.
Prime Location
Located just a short distance from Rotorua International Stadium and key attractions like Hell's Gate Thermal Park, Pullman Rotorua is the perfect base for exploring the beauty of Rotorua.
For an unforgettable stay in Rotorua, book your room at Pullman Rotorua now and indulge in luxury and convenience.
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What this place offers
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Show all 61 amenities
Facilities for disabled guests
Ironing service
Massage services
Packed lunches
Non-smoking throughout
Concierge service
Wheelchair accessible
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Key card access
Mobile app for room service
Happy hour
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Secured parking
Bicycle-friendly property
Electric bicycle charging station
Vegetarian menu options available
Bulk dispenser for toiletries
Guest reviews
Cleanliness7.9
Service7.9
Location9.5
Room Quality8.4
Amenities8.4
Value for Money7.9
Food and Beverage7.4
Overall Experience8.9
Guests loved
Great locationFriendly staff
Could be better
Cleanliness issuesPoor service at times
Guest reviews
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Location
1135 Arawa St, Rotorua, NZ
Hotel policies
Check-in
From 02:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Parking
Private parking is possible on site (reservation is not needed) and costs NZD 59 per day.
Children & extra beds
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. Children up to and including 10 years old stay for NZD 130 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
See full policy details
- Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Pullman Rotorua?
At Pullman Rotorua, check-in is from 02:00 PM and check-out is until 11:00 AM.
Does Pullman Rotorua allow pets?
No — pets are not allowed at Pullman Rotorua.
What is the children and extra bed policy at Pullman Rotorua?
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. Children up to and including 10 years old stay for NZD 130 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Where is Pullman Rotorua located?
Pullman Rotorua is located at 1135 Arawa St, Rotorua, NZ.
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