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Pullman Rotorua

1135 Arawa St · Rotorua · NZ

Pullman Hotels and Resorts

Wonderful

2,596 reviews

8.3

Smart highlights

Prime location

Central address at 1135 Arawa St.

Guest-rated

Wonderful guest ratings · 8.3/10 (2,596 reviews).

Great amenities

Features Fitness facilities · WiFi available · Free WiFi.

Popular facilities

Fitness
Free WiFi
Parking
Air conditioning
24-hour desk
Dining
Bar
Spa & wellness

About this hotel

Luxurious Accommodation

Experience 5-star luxury at Pullman Rotorua, offering elegant rooms with free WiFi and 24-hour room service.

Convenient Amenities

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Enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at your disposal during your stay.

Prime Location

Located just a short distance from Rotorua International Stadium and key attractions like Hell's Gate Thermal Park, Pullman Rotorua is the perfect base for exploring the beauty of Rotorua.

For an unforgettable stay in Rotorua, book your room at Pullman Rotorua now and indulge in luxury and convenience.

Choose your room

Your check-out is before your check-in

You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.

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What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Show all 68 amenities
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Valet parking
Non-smoking throughout
Private parking
Daily housekeeping
Accessible parking
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Electric vehicle charging station
Toilet with grab rails
Higher level toilet
Outdoor furniture
Wine/champagne
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Mobile app for room service
Happy hour

Guest reviews

Cleanliness7.9
Service7.9
Location9.5
Room Quality8.4
Amenities8.4
Value for Money7.9
Food and Beverage7.4
Overall Experience8.9

Guests loved

Great locationFriendly staff

Could be better

Cleanliness issuesPoor service at times

Guest reviews

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Location

1135 Arawa St, Rotorua, NZ

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 11:00 AM

Cancellation

Cancellation terms are shown on each rate, and confirmed before you pay.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets are not allowed.

Parking

Parking available.

See full policy details
  • Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Pullman Rotorua?

At Pullman Rotorua, check-in is from 03:00 PM and check-out is until 11:00 AM.

Does Pullman Rotorua allow pets?

No — pets are not allowed at Pullman Rotorua.

Is parking available at Pullman Rotorua?

Yes — parking is available at Pullman Rotorua.

Where is Pullman Rotorua located?

Pullman Rotorua is located at 1135 Arawa St, Rotorua, NZ.

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