Prime location
Central address at Boulevard Kukulcan km 12 Zona Hotelera.
Riu Palace Kukulkan - Adults Only - All Inclusive
Boulevard Kukulcan km 12 Zona Hotelera · Cancún · MX
Excellent
1,208 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.9/10 (1,208 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and private balconies overlooking the stunning Cancún landscape.
Gourmet Dining
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Savor a variety of delicious cuisines at the on-site restaurant and enjoy refreshing drinks at the resort's bar.
Relaxation and Recreation
Unwind by the outdoor pool, work out at the fitness centre, or simply take in the breathtaking views from the terrace.
Experience luxury and convenience at Riu Palace Kukulkan - Adults Only - All Inclusive in Cancún. Book now for an unforgettable stay!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 77 amenities
Terrace
Garden
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Tour desk
Hot tub/Jacuzzi
Car hire
Breakfast in the room
Massage services
Snorkelling
Spa/wellness center
Barber/beauty shop
Currency exchange
Solarium
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Shared lounge/TV area
Parking garage
Beachfront
Minimarket on site
Concierge service
Snack bar
ATM/cash machine on site
Private beach area
Evening entertainment
Adult only
Public Bath
Pool bar
Entertainment staff
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Coffee Shop on site
Steam room
Beauty Services
Fitness classes
Beach
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
CCTV in common areas
Access to health care professionals
24-hour security
Key card access
Mobile app for room service
Themed dinner nights
Broadcast Live sport events
Aerobics
Guest reviews
Cleanliness9.5
Service8.0
Location9.5
Room Quality8.9
Amenities9.0
Value for Money9.4
Food and Beverage8.0
Overall Experience9.0
Guests loved
Lovely property and groundsSuper clean room and common areasGreat activities
Could be better
Inconsistent customer serviceFood quality not up to par
Guest reviews
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Location
Boulevard Kukulcan km 12 Zona Hotelera, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
See full policy details
- When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at destination.
- The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $82.11 MXN per night, per occupied room.
- In the event of an early departure, the property will charge you the full amount for your stay.
- Elite Club rooms include the following benefits: Premium room location. Access to exclusive premium branded drinks at selected bars. Upgraded in room liquor dispenser with premium brands. Upgraded minibar with snacks and a bottle of wine. Confirmed late check-out until 1pm. Early check-in based on availability. In-room aromatherapy. Upgraded room service. Exclusive welcome gift. Dedicated check in area and elite club wristband. Exclusive restaurant for breakfast, including a-la-carte menu options and specialty restaurant Elite Club. Dinner reservation available for the a-la-carte restaurants through the riu app. Access to exclusive pool and beach areas. Access to an exclusive lounge area.
- If any of the passengers included in this reservation fails to show up at the hotel, the full amount of the originally booked stay will be charged, and no refunds or rate reductions will applyThis property does not accommodate bachelor(ette) or similar parties.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Riu Palace Kukulkan - Adults Only - All Inclusive?
At Riu Palace Kukulkan - Adults Only - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Riu Palace Kukulkan - Adults Only - All Inclusive allow pets?
No — pets are not allowed at Riu Palace Kukulkan - Adults Only - All Inclusive.
Where is Riu Palace Kukulkan - Adults Only - All Inclusive located?
Riu Palace Kukulkan - Adults Only - All Inclusive is located at Boulevard Kukulcan km 12 Zona Hotelera, Cancún, MX.
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