Prime location
Central address at Boulevard Kukulcan km 12.
Riu Palace Kukulkan - Adults Only - All Inclusive
Boulevard Kukulcan km 12 · Cancún · MX
Excellent
1,208 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.9/10 (1,208 reviews).
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Bar
About this hotel
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and private balconies overlooking the stunning Cancún landscape.
Gourmet Dining
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Savor a variety of delicious cuisines at the on-site restaurant and enjoy refreshing drinks at the resort's bar.
Relaxation and Recreation
Unwind by the outdoor pool, work out at the fitness centre, or simply take in the breathtaking views from the terrace.
Experience luxury and convenience at Riu Palace Kukulkan - Adults Only - All Inclusive in Cancún. Book now for an unforgettable stay!
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Guest reviews
Cleanliness9.5
Service8.0
Location9.5
Room Quality8.9
Amenities9.0
Value for Money9.4
Food and Beverage8.0
Overall Experience9.0
Guests loved
Lovely property and groundsSuper clean room and common areasGreat activities
Could be better
Inconsistent customer serviceFood quality not up to par
Guest reviews
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Location
Boulevard Kukulcan km 12, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
See full policy details
- When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at destination.
- The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $82.11 MXN per night, per occupied room.
- In the event of an early departure, the property will charge you the full amount for your stay.
- Elite Club rooms include the following benefits: Premium room location. Access to exclusive premium branded drinks at selected bars. Upgraded in room liquor dispenser with premium brands. Upgraded minibar with snacks and a bottle of wine. Confirmed late check-out until 1pm. Early check-in based on availability. In-room aromatherapy. Upgraded room service. Exclusive welcome gift. Dedicated check in area and elite club wristband. Exclusive restaurant for breakfast, including a-la-carte menu options and specialty restaurant Elite Club. Dinner reservation available for the a-la-carte restaurants through the riu app. Access to exclusive pool and beach areas. Access to an exclusive lounge area.
- If any of the passengers included in this reservation fails to show up at the hotel, the full amount of the originally booked stay will be charged, and no refunds or rate reductions will applyThis property does not accommodate bachelor(ette) or similar parties.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Riu Palace Kukulkan - Adults Only - All Inclusive?
At Riu Palace Kukulkan - Adults Only - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Riu Palace Kukulkan - Adults Only - All Inclusive allow pets?
No — pets are not allowed at Riu Palace Kukulkan - Adults Only - All Inclusive.
Where is Riu Palace Kukulkan - Adults Only - All Inclusive located?
Riu Palace Kukulkan - Adults Only - All Inclusive is located at Boulevard Kukulcan km 12, Cancún, MX.
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