Prime location
Central address at Boulevard Kukulcan km 12 Zona Hotelera.
Riu Palace Kukulkan - Adults Only - All Inclusive
Boulevard Kukulcan km 12 Zona Hotelera · Cancún · MX
Not Available
Excellent
1,199 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.9/10 (1,199 reviews).
Great amenities
Features ATM/banking · Shopping on site · Television in common areas.
Popular facilities
24-hour desk
Free WiFi
Bar
Parking
Beachfront
Pool
Fitness
Spa & wellness
About this hotel
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and private balconies overlooking the stunning Cancún landscape.
Gourmet Dining
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Savor a variety of delicious cuisines at the on-site restaurant and enjoy refreshing drinks at the resort's bar.
Relaxation and Recreation
Unwind by the outdoor pool, work out at the fitness centre, or simply take in the breathtaking views from the terrace.
Experience luxury and convenience at Riu Palace Kukulkan - Adults Only - All Inclusive in Cancún. Book now for an unforgettable stay!
Choose your room
No rooms available for these dates. Try different dates.
What this place offers
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Snorkeling on site
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Show all 72 amenities
Private beach nearby
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Private picnics
Wine release events
Exercise/lap pool
Japanese garden
Garage
Health or beauty spa nearby
Swimming nearby
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Beach toys
Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Hot tub/Jacuzzi
Car hire
Massage services
Currency exchange
Solarium
Shared lounge/TV area
Concierge service
Evening entertainment
Adult only
Public Bath
Entertainment staff
Outdoor furniture
Coffee Shop on site
Steam room
Beauty Services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
Access to health care professionals
24-hour security
Key card access
Mobile app for room service
Broadcast Live sport events
Aerobics
Guest reviews
Cleanliness9.5
Service8.0
Location9.5
Room Quality8.9
Amenities9.0
Value for Money9.4
Food and Beverage8.0
Overall Experience9.0
Guests loved
Lovely property and groundsSuper clean room and common areasGreat activities
Could be better
Inconsistent customer serviceFood quality not up to par
Guest reviews
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Location
Boulevard Kukulcan km 12 Zona Hotelera, Cancún, MX
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
See full policy details
- When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at destination. The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $82.11 MXN per night, per occupied room. In the event of an early departure, the property will charge you the full amount for your stay. Elite Club rooms include the following benefits: Premium room location. Access to exclusive premium branded drinks at selected bars. Upgraded in room liquor dispenser with premium brands. Upgraded mini-bar with snacks and a bottle of wine. Confirmed late check-out until 1pm. Early check-in based on availability. In-room aromatherapy. Upgraded room service. Exclusive welcome gift. Dedicated check in area and elite club wristband. Exclusive restaurant for breakfast, including a-la-carte menu options and specialty restaurant Elite Club. Dinner reservation available for the a-la-carte restaurants through the riu app. Access to exclusive pool and beach areas. Access to an exclusive lounge area.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Riu Palace Kukulkan - Adults Only - All Inclusive?
At Riu Palace Kukulkan - Adults Only - All Inclusive, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Riu Palace Kukulkan - Adults Only - All Inclusive allow pets?
No — pets are not allowed at Riu Palace Kukulkan - Adults Only - All Inclusive.
Where is Riu Palace Kukulkan - Adults Only - All Inclusive located?
Riu Palace Kukulkan - Adults Only - All Inclusive is located at Boulevard Kukulcan km 12 Zona Hotelera, Cancún, MX.
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