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Read the Cancún, Mexico travel guide

Sandos Cancún All Inclusive - Adults Only

Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14 · Cancún · MX

Sandos Hotels & Resorts

Excellent

643 reviews

8.8

Smart highlights

Prime location

Central address at Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14.

Guest-rated

Excellent guest ratings · 8.8/10 (643 reviews).

Great amenities

Features Fitness facilities · WiFi available · Free WiFi.

Popular facilities

Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Airport shuttle

About this hotel

Luxurious Beachfront Paradise

Gourmet Dining Experiences: Indulge in a culinary journey at 4 gourmet restaurants offering a variety of cuisines, from Asian delicacies to cutting-edge dishes.

Infinity Pool Oasis: Relax in style at the cascading infinity pool overlooking the turquoise Caribbean Sea, or unwind in the 10-person hot tub for the ultimate in luxury.

Show more

Wellness and Entertainment: Stay active with fitness classes at the gym, pamper yourself at the luxurious spa with waterfall hot tubs, and enjoy live music every night for a truly vibrant atmosphere.

Experience the epitome of luxury and relaxation at Sandos Cancun All Inclusive. Book now for an unforgettable beachfront getaway.

Choose your room

Your check-out is before your check-in

You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.

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What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Show all 88 amenities
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Fishing
Airport shuttle
Safety deposit box
Bar
Tour desk
Golf course
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Car hire
Canoeing
Sauna
Dry cleaning
Breakfast in the room
Diving
Massage services
Snorkelling
Spa/wellness center
Barber/beauty shop
Currency exchange
Valet parking
Solarium
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Parking garage
Shuttle service (additional charge)
Beachfront
Concierge service
Special diet menus - on request
Snack bar
ATM/cash machine on site
Pool with view
Water sport facilities on site
Private beach area
Entertainment staff
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Airport drop off
Airport pick up
Shallow end
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Mobile app for room service
Live music/performance

Guest reviews

Cleanliness6.1
Service10.0
Location10.0
Room Quality7.1
Amenities9.6
Value for Money8.6
Food and Beverage10.0
Overall Experience9.1

Guests loved

Beautiful beachExcellent service from staffGreat food options

Could be better

Dirty and old roomsRobbery incident reportedPoor management response

Guest reviews

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Location

Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancún, MX

Hotel policies

Check-in

From 03:00 PM

Check-out

Until 12:00 PM

Cancellation

Free cancellation on most rates. Policy confirmed at booking.

Payment

Secure payment via our provider. Pay now or at the hotel, depending on rate.

Pets

Pets are not allowed.

Parking

Free parking available.

See full policy details
  • Please note that for reservations done for more than 4 rooms, different policies apply, and the payment of the full reservation must be made after reservation.
  • During the time of registration, all reservations will be asked for a credit card to make a hold for the amount of 5,000 MXN. This is to accommodate any possible incidents. During the guest's check-out, the amount held will be released by the reception.
  • Please note that an environment fee per night is not included and must be paid at check-in
  • Please take into account that the property does not have children's facilities. Hotel for Adults Only over 18 years old.
  • Please note that restaurant, bar and general activity hours are subject to change without notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
  • Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
  • A deposit may be required at the property.

Frequently asked questions

What are the check-in and check-out times at Sandos Cancún All Inclusive - Adults Only?

At Sandos Cancún All Inclusive - Adults Only, check-in is from 03:00 PM and check-out is until 12:00 PM.

Does Sandos Cancún All Inclusive - Adults Only allow pets?

No — pets are not allowed at Sandos Cancún All Inclusive - Adults Only.

Is parking available at Sandos Cancún All Inclusive - Adults Only?

Yes — free parking is available at Sandos Cancún All Inclusive - Adults Only.

Where is Sandos Cancún All Inclusive - Adults Only located?

Sandos Cancún All Inclusive - Adults Only is located at Retorno del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancún, MX.

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