Prime location
Central address at Carretera General.
Serras Andorra
Carretera General · Soldeu · AD
Fabulous
622 reviews
Smart highlights
Guest-rated
Fabulous guest ratings · 9.3/10 (622 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Pool
24-hour desk
Dining
Bar
Spa & wellness
About this hotel
Luxurious Accommodation
Serras Andorra offers 57 spacious and bright rooms and suites designed for your well-being, most with stunning mountain views and a balcony or terrace.
Culinary Excellence
Show more
Indulge in a gastronomic experience curated by our Michelin Star chef, Marc Gascons, in various hotel spaces. Whether in the restaurant overlooking Grandvalira, the Lounge Bar, or on the terrace, savor the finest quality products.
Convenient Location
Situated in the Vall d’Incles region with picturesque views of the Grandvalira mountains, our 5* GL hotel is just a short drive from Pas de La Casa and Andorra La Vella. Free transport to Grandvalira Ski Resort in winter and hiking trail starting points in summer adds to the convenience.
Experience luxury, fine dining, and convenience at Serras Andorra. Book your stay now!
Choose your room
Your check-out is before your check-in
You've asked to leave on but arrive on . Nothing is wrong with this hotel — the dates just need swapping round.
What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Show all 96 amenities
Family rooms
Hiking
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Children's playground
Sauna
Dry cleaning
Skiing
Breakfast in the room
Massage services
Packed lunches
Games room
Spa/wellness center
Ski storage
Currency exchange
Babysitting/child services
Valet parking
Non-smoking throughout
Private parking
Sun terrace
Private check-in/check-out
Daily housekeeping
Accessible parking
Shared lounge/TV area
Board games/puzzles
Parking garage
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Kid meals
Snack bar
Lockers
Electric vehicle charging station
Indoor pool
Ski school
Kids' club
Ski equipment hire on site
Ski-to-door access
Ski pass vendor
Outdoor furniture
Wine/champagne
Fruits
Spa/wellness center services
Beauty Services
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
Delivered food - securely covered
Security alarm
Walking tours
Key card access
Bike tours
Live music/performance
Guest reviews
Cleanliness9.2
Service10.0
Location10.0
Room Quality9.2
Amenities9.2
Value for Money8.7
Food and Beverage8.2
Overall Experience10.0
Guests loved
Friendly staffGreat locationComfortable roomsExcellent breakfast
Could be better
Limited food varietySome restaurant issuesHigher restaurant prices
Guest reviews
Loading reviews…
Location
Carretera General, Soldeu, AD
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 12:00 PM
Cancellation
Cancellation terms are shown on each rate, and confirmed before you pay.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Pets
Pets are not allowed.
Parking
Parking available.
See full policy details
- Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.
- Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.
- During the high season period from December 19 to – January 5, we require 100% deposit prepayment in advance upon booking. From January 29th to february 28th we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.
- The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book.
- When booking 7 rooms or more, different policies and additional supplements may apply.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Serras Andorra?
At Serras Andorra, check-in is from 03:00 PM and check-out is until 12:00 PM.
Does Serras Andorra allow pets?
No — pets are not allowed at Serras Andorra.
Is parking available at Serras Andorra?
Yes — parking is available at Serras Andorra.
Where is Serras Andorra located?
Serras Andorra is located at Carretera General, Soldeu, AD.
Ask AI about this hotel
Quick answers based on amenities, reviews and policies. Responses are for convenience — always confirm at booking.