Prime location
Central address at Kneza Borne 2.
Sheraton Zagreb Hotel
Kneza Borne 2 · Zagreb · HR
Sheraton
Excellent
5,275 reviews
Smart highlights
Guest-rated
Excellent guest ratings · 8.7/10 (5,275 reviews).
Great amenities
Features Fitness facilities · WiFi available · Free WiFi.
Popular facilities
Fitness
Free WiFi
Parking
Air conditioning
Pool
24-hour desk
Dining
Pet-friendly
About this hotel
Luxurious Accommodation
Situated in the heart of Zagreb, the elegant 5-star Sheraton hotel offers air-conditioned rooms with minibars and satellite TV. The rooms feature marble bathrooms and comfortable seating areas, providing a luxurious stay for guests.
Wellness and Dining
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Guests can enjoy complimentary access to the indoor swimming pool and gym at the Health Club. The hotel's restaurant serves a variety of Croatian and international cuisine, while Café Imperial and the Piano Bar offer a selection of snacks and beverages. During summer, guests can dine on the outdoor terrace with a stunning view of Zagreb's center.
Convenient Location
Conveniently located near the Main Train Station and Main Square, the Sheraton Zagreb is within walking distance to shops, outdoor cafés, and cultural attractions. Book now to experience luxury and convenience in the heart of Zagreb.
Choose your room
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What this place offers
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Show all 79 amenities
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Currency exchange
Hammam
Casino
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Parking garage
Shuttle service (additional charge)
Concierge service
Kid meals
ATM/cash machine on site
Heated pool
Indoor pool
Sun loungers or beach chairs
Wine/champagne
Fruits
Pet bowls
Spa/wellness center services
Steam room
Beauty Services
Fitness/spa locker rooms
Pet basket
Personal trainer
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property
Mobile app for room service
Guest reviews
Cleanliness7.8
Service9.3
Location9.4
Room Quality8.3
Amenities8.3
Value for Money8.3
Food and Beverage9.3
Overall Experience8.8
Guests loved
Friendly staffGood breakfastGreat location
Could be better
Noise from neighboring roomsRooms need updatesIssues with heating
Guest reviews
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Location
Kneza Borne 2, Zagreb, HR
Hotel policies
Check-in
From 03:00 PM
Check-out
Until 11:00 AM
Cancellation
Free cancellation on most rates. Policy confirmed at booking.
Payment
Secure payment via our provider. Pay now or at the hotel, depending on rate.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.
Children & extra beds
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
Pets are allowed. Charges may be applicable.
See full policy details
- When booking more than 5 rooms, different policies and additional supplements may apply.
- Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.
- Please note that the working hours of Spa and Wellness Center on 24 December, 26 December and 31 December are from 10:00 to 19:00. The center is closed on 25 December.
- Please note that the only designated area for smoking at the hotel is the terrace".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Guests under the age of 18 can only check in with a parent or official guardian.
- A deposit may be required at the property.
Frequently asked questions
What are the check-in and check-out times at Sheraton Zagreb Hotel?
At Sheraton Zagreb Hotel, check-in is from 03:00 PM and check-out is until 11:00 AM.
Does Sheraton Zagreb Hotel allow pets?
Yes — pets are allowed at Sheraton Zagreb Hotel. Charges or conditions may apply, confirmed at booking.
What is the children and extra bed policy at Sheraton Zagreb Hotel?
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Where is Sheraton Zagreb Hotel located?
Sheraton Zagreb Hotel is located at Kneza Borne 2, Zagreb, HR.
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